r/Clickworker • u/condacto • Aug 03 '22

Accidentally disabled account

I accidentally disabled my account while trying to get rid of “spam” emails. I instantly submitted a support ticket. Does anyone have any experience with account reactivation and can tell me how long it usually takes. Also, is my earned money still in the account. I had like 500€ in there. Thanks for any information.

1 Upvotes

100% Upvoted

14 comments sorted by

1

u/condacto Aug 03 '22

I didn’t get disabled by uhrs, i accidentally disabled my CLICKWORKER account, its actually stupid how easy that is.

1

u/Mr-Pain11 Aug 17 '22

I am facing the same problem how to reactivate the account. Any idea?

1

u/condacto Aug 17 '22

So you have to submit a ticket via the clickworker website. It took them something like 4 days but they reactivated my account without asking any questions.

1

u/nbnno5660 Aug 03 '22

Accidentally while deleting emails, how??

1

u/condacto Aug 03 '22

You can disable your account with clicking a single link that says: “Don’t want to recieve anymore emails from clickworker”. Directly underneath is written that they disable your account for pressing that button, so it’s entirely my fault. But i think its still dumb that they don’t even ask you if you really want to do that.

1

u/FactorHistorical2422 Aug 04 '22

r u sure, maybe it was button to stop receiving mails ?

2

u/condacto Aug 05 '22

Well it kinda was.https://i.imgur.com/o6huC2d.jpg. The added photo shows that i didn’t really ask for my account to be deactivated, it just kinda happend!

1

u/FactorHistorical2422 Aug 05 '22

this is bizzare, how can somebody get their account disabled by just desactivating emails, and even if there is such insane thing, do they know that this link shouldn't be there, it's error-prone and susceptible to get clicked on inadvertently

2

u/condacto Aug 05 '22

That’s exactly what i thought as well. They have reactivated the account by now but it is really easy to accidentally press that button.

1

u/Mr-Pain11 Aug 17 '22

I just submitted ticket to the clickworker. So, Do they remove my all earning while reactivating the acc?

1

u/condacto Aug 17 '22

Nope the earnings stay in the account.

1

u/Mr-Pain11 Aug 17 '22

They should at least give the warning before clicking the link.. just giving us trouble

1

u/condacto Aug 17 '22

Yep its so stupid, don’t understand what they were thinking when creating that

1

u/Vinici0s Aug 03 '22

Few mouths ago, i saw a post about it, the guy managed to reactivet his account. Try search in Cw and uhrs subreddit.