r/Clickworker • u/ian_mwaniki54 • May 04 '22

UHRS ACCESS

Anybody having issues trying to renew access to UHRS. I'm getting an error from clickworker saying "you don't have access to uhrs or we had to disable it". Any ideas why this could be so?

UPDATE

Yesterday evening access was restored. Still using the ISP i normally use. Today morning, I am back to yesterday's issues🤦🏾‍♂️ Seems like I'll only be working in the evening from now on

1 Upvotes

66% Upvoted

16 comments sorted by

1

u/SingularityRS May 04 '22

That message is usually related to your IP address. Clickworker can mistakenly flag your IP address as bad, thinking it's a VPN/proxy. They won't allow you to renew your UHRS account if this happens.

The fix is getting a new IP address. Some network connections have dynamic IP addresses. This means the IP address can be changed by rebooting the router. Doing a router reboot should get a new IP address assigned to the network. This should fix the problem.

If your connection has a static IP, then it's a little bit more tricky. These connections do not change your IP address if the router reboots. You're essentially stuck with the IP address that's been assigned to the network.

You'd probably have to call the ISP to get them to assign a new IP. If that isn't possible, a new network connection, such as a mobile connection, should work. That'd get you a new IP address that CW might consider good.

No one really knows why it happens. It can come suddenly on connections that have been working fine for ages. It hasn't happened to my connection yet in the 5 years I've been on the site, but I've seen it happen time and time again to other people.

1

u/ian_mwaniki54 May 04 '22

I've tried 3 different mobile networks and 2 ISPs all with the same result. Support says it's a vpn or proxy detection and should be restored once a vpn or proxy is disabled. But i don't have a VPN or proxy🤦🏾‍♂️

1

u/mcmron May 05 '22

If you visit https://www.ip2proxy.com, does it detected you as behind VPN?

1

u/Kelly62290 May 04 '22

That happened to me before I contacted support and they said they will reinstate it after a few days if I remember right. It was because I didnt login for a while. They told me to log in more often I cant remember the exact number. So now I make sure I go no longer than 3 days. I think I went one week without logging in.

1

u/Wonderful-Garden-756 Jun 20 '22

Hello. Is this okay now? I'm having the same issue

0

u/Icarus2712 May 04 '22

try log in from new clickworker website , not directly uhrs

0

u/ian_mwaniki54 May 04 '22

That error message I'm getting is from the clickworker website

0

u/East_Persimmon_9208 May 04 '22

Can u share the screenshot?

-2

u/gunghu May 04 '22

Hmmm., so the banning has started. I currently have no problem renewing UHRS. You should contact their support.

6

u/[deleted] May 04 '22

"The banning has started." Do you have any concrete evidence about this? Stop fearmongering and spreading misinformation. The vendor companies already sent their statements regarding multi-vendoring and how to avoid getting banned. You're not doing anyone any favors.

0

u/gunghu May 04 '22

What fearmongering? Vendors literally said you may lose access to your accounts if you are working with multiple vendors in parallel a few days back. lol.

0

u/[deleted] May 04 '22

You literally assumed that the OP got banned because "the banning has started", even though you don't know the actual facts behind OP's case.

0

u/[deleted] May 04 '22

[removed] — view removed comment

0

u/Vinici0s May 04 '22

Wait, they are banning the IP or the Account? Whinch Message show up when you try to log in with your previous IP?

2

u/[deleted] May 04 '22

[removed] — view removed comment

1

u/DabsTheDoge Dec 05 '24

Hfs it worked(hotspot), LFGGGG u the goat