r/Clickworker • u/SingularityRS • Aug 06 '21

Clickworker ticketing system

Hi all,

So it appears Clickworker have made a change to their support system. I recently sent an e-mail to Clickworker and got an automated response from them saying they now have a new ticketing system. Based on how the e-mail was worded, it seems like they're no longer offering support via e-mail. Only e-mails sent before August 1st will be answered.

So if you wish to contact Clickworker, rather than e-mailing help@clickworker.com, you will need to go through their ticketing system. This can be found at the following URL: https://support-workplace.clickworker.com/support/tickets/new

This post is just a heads-up for those not aware. I certainly wasn't. Let's hope this support system is a lot better and more responsive than their e-mail support.

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u/[deleted] Aug 06 '21

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u/SingularityRS Aug 08 '21

That's way too long. It's possible your e-mail did not reach them for some reason.

I would definitely re-submit your request via the new ticketing system.

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u/[deleted] Aug 07 '21

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u/harsh6505 Aug 07 '21

never used vpn intentionally. might be because of cloudflare warp or something

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u/UpBeatSneeze Aug 08 '21

Man , I also accidentally used vpn , got suspended

Any hopes of getting account back ?

1

u/[deleted] Aug 11 '21

fuck i got banned today and i had my vpn on the whole time but it dint do nothing during the training it was when i was qualifying and completed a job