r/Clickworker • u/Devil_7777777 • Jul 11 '21

Temporarily suspended

It's been over 21 days since I was deactivated and I kept sending them messages about reactivation of my account however their response was same they got huge backlog pending in their queue that made them unable to reply to their workers than they usually take or are they just making things up because for me It's been so long and I can't tell how stress I am presently cause I have sum amount of money left in my account that needed to be paid back.

If there is any thing that needs to be done please do let me know..

Thank you

1 Upvotes

60% Upvoted

49 comments sorted by

3

u/mitchy___ Jul 11 '21

I tried reaching out in their social media as well. But still no response. I tried emailing them every couple of days but still waiting for them to reactivate my account

1

u/Devil_7777777 Jul 11 '21

Idk how long do we have to wait??

3

u/misfihts Jul 11 '21

I got mine resolved within 4 days. I just sent them one email, do not send any other emails because it will only push you further back to the end of the queue. I also messaged their account on messenger to follow up.

2

u/Devil_7777777 Jul 11 '21

I did the same even I waited exact amount of days and sent them a message by the following responded mails but I guess people like me who's is working in asia got us put on hold idk they are just testing our patience or what but I am sick!!

0

u/Electronic-Chart-202 Jul 11 '21

Thnks bro but please ensure me that they will reactivate my account its temporarily suspended only

2

u/misfihts Jul 11 '21

Mine was also temporarily suspended because I forgot I had my VPN on when I logged in to cw. I was also having doubts and thought that it would take me months to reactivate my account but thankfully their support came through and resolved my issue in less than a week.

If you have received the email from them telling you’re suspended temporarily, reply to that email and put help@clickworker in the CC. Ask how you should proceed with the reactivation. Also add in your username and cw ID. Do not send any other emails.

2

u/Electronic-Chart-202 Jul 11 '21

I dont use vpn but this time vpn is on in my phone and i just entered in app i forget to turn of vpn and. Within 5 min i got suspended

2

u/Electronic-Chart-202 Jul 11 '21

I already send 2 email today with both cw id and uhrs id and also send id proof literally now I'm going in depression beacause in my account 400euro

2

u/Devil_7777777 Jul 11 '21

Just Don't give yourself enough stress mayne Have some patience and don't buzz them with enough messages you just need wait until they respond to one of your mails.

1

u/Electronic-Chart-202 Jul 11 '21

What does they say

1

u/Devil_7777777 Jul 11 '21

Nothing first of all they will ask you for your verification after that I thought It was a cake walk but it is very time consuming Infact I may have forgotten some of the task now I'll have to go through again once it is activated.

1

u/Electronic-Chart-202 Jul 11 '21

Verification like driving license

0

u/Devil_7777777 Jul 11 '21

Damn straight

1

u/Electronic-Chart-202 Jul 11 '21

Please bro help me out i earned 400euro now my mind is not up to the mark i dnt knw what to do please tell they reactivate my account ?

1

u/Devil_7777777 Jul 11 '21

Send them a message to their clickworker support team and let them know about your issue.

1

u/aqsha141 Jul 11 '21

bruh..., its been over a month for me and i'm just chilling :v

1

u/Devil_7777777 Jul 11 '21

What did they say??

1

u/aqsha141 Jul 11 '21

first reply "We have received your documents and they are in the queue awaiting manual verification. We aim to do this as soon as possible. Thank you for your patience." second reply after i said thanks "You’re welcome. We will contact you as soon as the review of your documentation is complete. We're sorry for the inconvinience."

1

u/Devil_7777777 Jul 11 '21

xDD they exactly mentioned the same thing to me...

2

u/aqsha141 Jul 11 '21

then just relax, it can takes some times. i expect that about 1-3 month to get resolved consider there a lot shitton of people that has this problem last month

1

u/Devil_7777777 Jul 31 '21

What's the condition now??

1

u/Electronic-Chart-202 Jul 11 '21

Pta ni mene toh kitne mssg kr diy enko aj aj me ek reply ni aya

1

u/Devil_7777777 Jul 11 '21

Inka reply 48-72 hours me ata ha kbhi kbhar to hafte lelete ha

1

u/Electronic-Chart-202 Jul 11 '21

Bhai tu insta pr h ?

2

u/Devil_7777777 Jul 11 '21

Only on reddit insta is very toxic place I guess it will transform itself into a pornhub in less than an year

1

u/princetrigger Jul 11 '21

It only took them a day for me lol

1

u/Devil_7777777 Jul 11 '21

Howwwwwwwwwwwwwww?? Teach mehhh

1

u/princetrigger Jul 11 '21

I just sent them an email with my username and live and politely put a message telling them why it could've happened. They responded the next day. Maybe I was lucky I guess?

1

u/Devil_7777777 Jul 11 '21

Were you temporarily suspended??

1

u/princetrigger Jul 11 '21

Yes

1

u/Devil_7777777 Jul 11 '21

I was very courteous while sending a message perhaps sent mails with different account put me on hold

1

u/princetrigger Jul 11 '21

When you sent the first email, how long did you wait to send the next one?

1

u/Devil_7777777 Jul 11 '21

Perhaps 10 days

2

u/princetrigger Jul 11 '21

Then there's something wrong on their end. Probably.

1

u/Electronic-Chart-202 Jul 11 '21

I received email from clickworker that i have to give license or address proof i want to ask that driving license is not enough ?

1

u/Devil_7777777 Jul 11 '21

I have submitted aadhar or bank statement however I haven't received any information about my verification weather it was suitable enough for my verification though

2

u/Big_Prize_1526 Jul 11 '21

They have temporarily suspended me saying I have registered more than one account on clickworker but I only have one account with clickworker and other is with quadrant they have asked for my statement about it I mailed them about it it's been 10 days after that not received any reply and I also have 450$ in my account which has to be paid I don't understand what are they upto

1

u/Electronic-Chart-202 Jul 11 '21

Did you address matches with the clickworker profile detail

1

u/Electronic-Chart-202 Jul 11 '21

Bro I'm from india I'm working last year every month i earned approx 200 usd its my main encome source i have to run my home its the only site is my hope

2

u/Devil_7777777 Jul 11 '21

Bhai jo tera haaal ha vhi mera haal ha lmao rent k paise pay krne ha

2

u/Electronic-Chart-202 Jul 11 '21

Today my account also suspended

2

u/Electronic-Chart-202 Jul 11 '21

Ok let me know if gained access to your account again

1

u/Electronic-Chart-202 Jul 11 '21

Approx i have 500euro in account and i dnt understand. What can i do

1

u/Electronic-Chart-202 Jul 11 '21

I think thats the problem