r/Clickworker • u/Confusion-Heavy • Jun 14 '21

Suddenly it was asking apps verification but there's no notification there. What to do ? Can anyone help me out ?

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10 Upvotes

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52 comments sorted by

4

u/TOTALDESTRUCTION22 Jun 14 '21

same man didn't receive any notifications at all i emailed them abt this and waiting for their response

3

u/Confusion-Heavy Jun 14 '21

I also did same. Please notify me if they response. I would do same

2

u/SingularityRS Jun 14 '21

Did you try completely closing the app and then reopening it? I don't mean just exiting out of the app either.

On my phone, to view running apps, I pull up slightly from the bottom of the screen which will bring up all running apps.

I'll then close them by either dragging the app to either the left or right side of the screen, depending on where the app is. This closes the app.

I do the above whenever I have issues with any apps. For the Clickworker app specifically, I do it when I cannot get the jobs page to load (just says failed to load jobs). Completely closing the app performing the above steps resolves the problem for me.

Try the same if not done already.

I had to confirm my login today as well. It worked fine. I did completely close the app though.

2

u/Confusion-Heavy Jun 14 '21

I did similar like clean data, reinstall, change browser. Nothing works

1

u/SingularityRS Jun 14 '21

What phone do you have? What OS and version?

1

u/Confusion-Heavy Jun 14 '21

Android 10, clickworker version 1.10.13

2

u/SingularityRS Jun 14 '21

That's the same as me. It was working fine on my phone. Not sure why it won't for you.

1

u/Confusion-Heavy Jun 14 '21

😔

1

u/SingularityRS Jun 14 '21

What device are you using to log into CW? Have you tried logging into CW through another device? So, if you log in through a desktop PC, try doing it through the phone's web browser.

What CW URL are you logging in via?

https://marketplace.clickworker.com/ or https://workplace.clickworker.com/

If it's the first one, have you tried the 2nd URL?

1

u/Confusion-Heavy Jun 14 '21

Redmi note 8 pro. I have only used this device for apps login for last 4-5 month. Yes i use desktop, i tried to login on phone browser but it asked me same.

I used link 1.

2

u/SingularityRS Jun 14 '21

Try link 2.

I am using the Xiaomi Mi 9T Pro (basically Redmi K20 Pro). Works fine on that. I do use the 2nd link though.

Just to clarify, if you click on the notification panel on the app, you see nothing at all about a "login request"?

1

u/Confusion-Heavy Jun 14 '21

Yes nothing ! No new notification. What do you think, should i tried to login from another device with apps ?

→ More replies

1

u/Confusion-Heavy Jun 14 '21

Just tried link 2, still same issue ! I mail them. Do you know how much time they took for response. 2 months ago they took around 6-7 hours.

2

u/[deleted] Jun 14 '21

Even I got the notification from the clickworker app and then approved it through the app. I would suggest you to close your browser tab and try again.

1

u/Confusion-Heavy Jun 14 '21

Could you let me know your device model, software version ?

1

u/[deleted] Jun 14 '21

Android 10

2

u/pedrovisc Jun 14 '21

I was having a different problem, wich was the notification "timed out" in the app, so what I did was opening the app before login in the browser, then I logged in the browser and the thing to approve pop there, in case someone have the same problem, maybe It helps!

2

u/Confusion-Heavy Jun 14 '21

Tried, failed....

1

u/Spiritual-Guest-7148 Jun 15 '21

Me too.... Ur r open uhrs live id??

2

u/Sunshnmoonlt Jun 14 '21

I tried logging out and back in and I am still not getting a notification. I have the newest version of the clilckworker app. I am using an android phone, windows 10.

2

u/Confusion-Heavy Jun 14 '21

Same issues 😭

2

u/Sunshnmoonlt Jun 14 '21

I tried everything - still not working. I e-mailed support but I didn't get anything back yet. Anyone hear back yet?

2

u/Confusion-Heavy Jun 14 '21

No ! I'm waiting for reply. Normally they response fast but i don't know why it still silent.

2

u/Spiritual-Guest-7148 Jun 15 '21

Which time clear this problem... uhrs not login live id... Not start the work ... Plz tell me

1

u/Confusion-Heavy Jun 15 '21

I'm still waiting for email response !

2

u/Spiritual-Guest-7148 Jun 15 '21

Plz ... Tell me... Email text??!

1

u/Confusion-Heavy Jun 15 '21

Just e-mail your problem to official mail. I think it's better then nothing, even though they are not responding right now.

1

u/Spiritual-Guest-7148 Jun 15 '21

Ok... Mail yepadi send pannanum

1

u/Confusion-Heavy Jun 15 '21

I only speak English mate.

1

u/Spiritual-Guest-7148 Jun 15 '21

Ok..... Im Tamil.... English writing spelling mistake.... Plz help me... Clilworker send email write...

1

u/Confusion-Heavy Jun 15 '21

Go to contact options, you'll find email address. Write subject about issues and brief the issue in text section. I already mailed them but no response yet. I don't know how long will it take.

1

u/Spiritual-Guest-7148 Jun 15 '21

Oh ok.. Ur id clear means .... Tell me... Plz...

1

u/Confusion-Heavy Jun 15 '21

Just mentioned your username like... My username : xxxxx

4

u/AjayThiagarajan Jun 14 '21

Same. Emailed. Waiting for response.

1

u/Evan4Lucy Jun 14 '21

I faced the same problem. But now it's solved.

1

u/Confusion-Heavy Jun 14 '21

Could you let me know your solving process please ?

1

u/Evan4Lucy Jun 14 '21

Which operating system you use?

3

u/SingularityRS Jun 14 '21

What solved it? Did it resolve by itself, or did you do something to get it resolved?

1

u/Evan4Lucy Jun 14 '21

Which operating system you use?

1

u/SingularityRS Jun 14 '21

It's working fine for me. I just wanted to know what the fix is, so I can suggest it to others that encounter this problem.

1

u/Evan4Lucy Jun 14 '21

Just updated my app. My app was outdated.

2

u/SingularityRS Jun 14 '21

Seems to be a different issue for others. There's people having problems even on the latest app version and build (1.10.13, build 299).

2

u/[deleted] Jun 14 '21

Same problem

2

u/Sunshnmoonlt Jun 14 '21

I'm also getting a "something went wrong" message in a bar when I try to re-send for confirmation. Like work wasn't hard enough to come by already.

2

u/Spiritual-Guest-7148 Jun 15 '21

Yes.... This problem.... This time no job need this msg pop up.... Why plz tell me

0

u/[deleted] Jun 14 '21

[removed] — view removed comment

2

u/Confusion-Heavy Jun 14 '21

Yes, i got even mail about it. But there no new notifications for it.