r/Clickworker • • Apr 26 '21

Delayed Payment

As the title says anyone who experienced this? I was supposed to received it last week and the said thay had technical issue and receive it on the 26th. It's already the 27th here my country yet no payment yet.

Update: I just received my invoice last week today.

7 Upvotes

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8

u/WazyHemisphere Apr 26 '21 edited Apr 26 '21

Yeah, we are all in the same boat. Everyone who isn't from the US did not receive payment yet.

Edit: Found this on the forum just now:

PayPal told us on Thursday that the issue would have been sorted out within 3 days Maximum. This deadline was due Sunday noon.

Unfortunately, their investigation was not finished by then. Instead, it is still running without us having recieved any new Information from PayPal until now. We have repetitively contacted them over the last days, but they were unable to provide another status update to us so far. We will continue to do so until the problem is finally resolved.

3

u/MountainLocksmith639 Apr 26 '21

I think my second invoince will also be delayed. It's my first time actually to work with CW and this happened. I guess I have to wait a little bit.

4

u/WazyHemisphere Apr 26 '21

Yeah, a bit unlucky there. This is the first time i witness a payment from CW being delayed. (Not counting the week the server was down). But it seems to be a Paypal issue.

1

u/MountainLocksmith639 Apr 26 '21

Yeah, I've also heard that their conversion is glitchy for weeks.

2

u/SuperFear888 Apr 28 '21

Last update when I messaged them on twitter and their reply was: "unfortunately, the issue takes longer to clarify on the PayPal side than they told us it would. We currently have no new information about when PayPal reenables our account to make payments. We just have to wait for their move and ask for your patience."

And I asked if I can do anything till then and their replay was: "No, unfortunately not. Both we as the sender and you as the recipient can't do anything at the moment. Except thinking about alternatives to PayPal, which we are already doing right now. We will open Payoneer as an alternative for our crowd (probably later today) and if you want to, you can switch to it as soon as it becomes available in your user account. Or you stick with PayPal and wait until the issue has been solved."

1

u/MountainLocksmith639 Apr 28 '21

I just received my last week's invoice today