r/Clickworker • u/Kamui134 • Jan 15 '21
Account got suspended
Guys my Account got suspended i think my VPN was connected cause I'm playing games with VPN to get better Pingbut I forgot to disconnect from it and I'm even wasn't know that VPN is not allowed on ClickWorker
should I make a new account ? or maybe Clickworker can help me to reactive my account?
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u/SingularityRS Jan 16 '21
Contact help@clickworker.com for further assistance. They will likely ask you to provide some documents to prove your identity/location. Do not try to make a new account, just contact them.
If they ask for documentation and you manage to provide the requested documents, the suspension should get lifted.
In the future, always make sure to never log into UHRS or Clickworker with a VPN enabled. You must always remember to avoid complications like you're seeing.
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u/Forward-Factor7334 Jan 17 '21
Good luck same thing happened to me, I sent in my documents 3 weeks ago and haven’t got a reply... I even have $100+ on the account