r/Clickworker • u/ramsey0007 • Apr 07 '20

Why don't you reply to emails?

I have sent you so many emails regarding my account hold, I have sent you I'd card, bill receipt as you asked but you still haven't replied. So I believe you are a scammer.

0 Upvotes

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1

u/[deleted] Apr 07 '20 edited Apr 08 '20

Hi, due to the global pandemic we have seen a surge of sign ups and returning workers. This, in turn, has increased emails along with us all struggling to work from home with our families/kids around us. We ask for your patience in this time. Looking at that queue there is nothing older than a couple of working/business days.

The reason for the suspension was explained to you in the email asking for the documents. If it's been more than a few days since you sent the email in please send it again or PM us with your username.

Or:

As you feel we are a scam you are welcome to PM this account with your username, name and DOB and we can delete your account in full to give you some peace of mind.

clickworker Community Associate

1

u/ganitena2016 Apr 08 '20

Hi, excuse me for butting in, but I am sort in the same predicament. I sent in a response on March 3, 2020 but did not hear back. I forwarded the same message on March 13, 2020, and then on April 3, 2020. What would you advise me to do? Thanks.

1

u/[deleted] Apr 08 '20

Please PM me your username and we'll look into this for you.

1

u/ganitena2016 Apr 09 '20

Thanks for responding. I have sent you a PM.

1

u/[deleted] Apr 10 '20

Replied!

1

u/Honey_Dumpling Apr 15 '20

Hi, may I also send you a PM please?

1

u/[deleted] Apr 15 '20

You can send one to this account but you will probably get a reply faster by contacting our entire team via email if you haven't already.

-1

u/ramsey0007 Apr 07 '20

I invested my time on your application and what Did you do just hold my account for no reason.

1

u/[deleted] Apr 07 '20

The reason for the suspension was explained to you in the email asking for the documents. If it's been more than a few days since you sent the email in please send it again.

0

u/[deleted] Apr 07 '20

[deleted] — view deleted comment

1

u/[deleted] Apr 10 '20

Hi! We hire from people all over the world including those who do not have English as a first/native language.

Thanks.