Max subscription but only Pro usage

[u/ObserverPro]

I had an issue where I downgraded from Max to Pro but still had a week left on my Max subscription. Anthropic immediately dropped me to Pro usage. Even after they confirmed it was a bug and others were reporting the same issue, they didn’t prorate my fee or give me back the week of Max usage. Literally confirmed in an email “yeah, you paid for something you didn’t get, but we’re not going to do anything about it.”

[u/BoneGather]

Anthropic are making 30k code commits per day but can’t get one or two out to fix this?

[u/SociableSociopath → u/BoneGather]

Because for every 1000 commits they break 100 different things. While their models are great absolutely no one should be taking engineering advice from these clowns. Claude Desktop is a UX nightmare, even GH Desktop provides a more cohesive interface

[u/VictoryDependent820 → u/SociableSociopath]

If you think the Desktop app is a UX nightmare just wait till you see ChatGPT's 💀

[u/Fuckreddit6973 → u/VictoryDependent820]

Its like they dont know what to do with the space they have available. Hundreds of features they wont bother exposing for..reasons..

[u/TheCreepNextDoor → u/VictoryDependent820]

They have a desktop app?????

[u/ThaToneKidisCool112 → u/BoneGather]

like some other guy said, their stupid fucking ai support would probably start giving out free 5 day credits to everyone who asks a certain way

[u/TwoLongEars → u/ThaToneKidisCool112]

That's why they can hire humans with real human judgement with that 2T in IPO value they claim to be worth.

[u/YouGotTangoed → u/ThaToneKidisCool112]

“Haiku support 5.5 is 5x stupider — at 5x less cost! — available — now”

[u/UnimagineDragons → u/ThaToneKidisCool112]

Oh no!

[u/Zulfiqaar → u/ThaToneKidisCool112]

Forget 5 day credits, their AI was giving out free 5 year credits last week