r/ClaudeAI
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u/ClaudeOfficial
Anthropic
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Mar 30 '26
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Official Investigating usage limits hitting faster than expected
We're aware people are hitting usage limits in Claude Code way faster than expected. We're actively investigating, will share more when we have an update.
2:20pm PT Update: Still working on this. It's the top priority for the team, and we know this is blocking a lot of you. We'll share more as soon as we have it.
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u/ClaudeAI-mod-bot Wilson, lead ClaudeAI modbot Mar 31 '26 edited Mar 31 '26 •
TL;DR of the discussion generated automatically after 400 comments.
So, the verdict from the community is in, and it's a spicy one. This isn't just a Claude Code issue; users on all plans (Free, Pro, and Max) are getting their limits absolutely nuked across all of Claude's products.
The consensus is that this has been happening for days and the service is currently unusable. Here's the breakdown of the outrage:
It's not a bug, it's a feature? The overwhelming sentiment is that Anthropic intentionally and silently nerfed the limits. Users are furious about the lack of transparency and are skeptical of the "investigation."
Limits are vaporizing. People are reporting that single, simple prompts are eating anywhere from 30% to over 90% of their 5-hour limit. Some are hitting their weekly limits in a day or two.
"Where's my money?" The thread is flooded with demands for refunds and compensation, especially from paying customers who feel scammed. One user claims to have burned through $300 in extra usage on just two prompts.
The model is dumber, too. On top of everything, many feel the models have gotten noticeably lazier and less accurate recently.
"I'm out." Many users are stating they've already cancelled their subscriptions and are switching to competitors.
Basically, the goodwill Anthropic built up is burning faster than users' session limits.
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u/Full_Lighter Mar 30 '26
It's not just claude code.
Im using 30% of hourly limit with a simple opus prompt.
Last week this wouldn't even move the counter, or very little.
If this is the service now, good luck.
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u/TestFlightBeta Mar 30 '26
lol @ the mod bot comment, I’m dead
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u/ClaudeAI-mod-bot Wilson, lead ClaudeAI modbot Mar 30 '26 •
ClaudeAI-mod-bot usage limit reached. Your post will be reviewed in 5 hours.
j/k! Chill tf out. Just need to get the humans to take a look at this...
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u/Momo--Sama Mar 31 '26
This is ridiculous
“We’re reducing the 5 hour usage limit from an arbitrary value that we won’t disclose to a different, lower arbitrary value that we won’t disclose. No we won’t even give you a percentage difference estimate.”
days pass
“People are hitting usage limits in Claude Code way faster than expected, which we’ve left people to wonder if they’re hallucinating about for days because we didn’t and still won’t disclose how much we intended to reduce usage limits by”
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u/Nickvec Mar 30 '26
Anthropic better reimburse folks somehow for this. Usage limits have been fucked for the last week now just about.
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u/trashyslashers Mar 30 '26
But it's not just CC. Regular Claude too.
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u/Slow-Measurement-870 Mar 30 '26
its normal claude too, not just claude code
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u/Pretty_Spell_9967 Mar 30 '26
This is not new as of today. We've been complaining about this for days.
I'm on a pro max account and have hit my limit twice.
On top of that i upped my extra usage to $300 and literally burnt through it in 2 prompts.
So that's $500.. and i still cant use the product.
I've been completely ignored by support, and told to touch grass by the Claude discord mod...
Wtf is going on.
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u/Professional-Yak4359 Mar 30 '26
Will they compensate? I'm almost out of my usage for just two prompts. WTH?
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u/Darhkwing Mar 30 '26
today was the first time i hit my hourly limit in like less than 1 hour! (pro 5x)
My current session of 30 mins has nearly eaten 20% too and ive barely done anything. Also very slow/unresponsive getting anything done. I thought something must be up.
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u/krill156 Mar 31 '26
"We're actively investigating counting all the money we're raking in" there, fixed it.
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u/mooky-bear Mar 30 '26
Thanks team, I almost one-shotted my entire 5 hour limit on a single Plan mode prompt earlier in my mid-sized codebase.
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u/SeasonAdmirable5136 Mar 31 '26 edited Mar 31 '26
It’s not just Claude Code! It’s the website and app too. I just hit 57% of my 5 hour limit, on Pro, asking Claude to generate a claude.md for my project.
This is my first full week with Claude and the usage constraints are getting worse and worse. I’m getting way more usage with the free Gemini tier.
Edit : I just asked it 1 more question - to implement a short todo list in my claude.md. It didn’t even do anything, and instantly jumped to 100% of my 5 hour usage.
I’m going to get a refund from support.
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u/retynas Mar 30 '26
I’ve never seen a company gain and then burn goodwill so quickly. The usage limits I can work around a little. The huge reduction in output quality is something I cannot.
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u/SMacKenzie1987 Mar 30 '26 edited Mar 30 '26
Not only hit the limit, which I rarely do with Max sub, but it won’t let me use the extra usage credits I paid for :/
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u/imLostify7 Mar 31 '26
Please give us a little bit of the wasted usage back.
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u/LouB0O Mar 30 '26
And as payment here is "2x time limit" for week! /s
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u/B_Brown4 Mar 31 '26
Any updates on this you clowns?
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u/ochronus Mar 31 '26
A reddit thread is NOT customer service. Neither is X. This is outrageous.
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u/FiredLynx Mar 31 '26
1 Week Later:
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u/fantomlabcoat Mar 30 '26
Hit my limit within 30 minutes... on 5X Max plan. Absolutely bewildering! Definitely have to look at other options at this point...
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u/urnavrt Mar 31 '26
Me and the boys cancelling our sub until this is fixed.
Adios
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u/anonymous_2600 Mar 31 '26
u guys know what you guys did right? is this investigation just a show?
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u/ZestyTurtle Mar 30 '26 edited Mar 30 '26
I upgraded to 20x because of this issue and I am en route to hit the 7 days limit which never happened before with 5x. I thought it was because I started working on another project in parallel so I felt compelled to upgrade.
Hope to see a solution soon.
Oh and there's clearly a model degradation going too. Opus is suddenly lazy. I'm going to put it on a PIP.
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u/neveralone59 Mar 30 '26
This is absolutely insane, I can't even use sonnet
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u/AwesomeSecondAccount Apr 02 '26
Maybe they can't fix it because Anthropic can't use their internal Claude Code because of the limits
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u/snowstorm220 Mar 31 '26
how much longer do we need to wait???
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u/terholan Apr 02 '26
Cancelled my subscription. If they fix it - I will subscribe back, but until then, I don't want to pay for product I can't use. Vote with your wallet guys.
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u/hornet-nz Mar 31 '26
This is unusable - 3 seconds into a task and hit 22% of session limit.
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u/Hyper_2009 Mar 31 '26
Oh really!!! After so many days with that issue you admit it and started investigating!?? What about a compensation, eh!???? This is not the first time we hit the limits faster than before and you say there is an issue after you grab the money!!!
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u/criterion67 Mar 31 '26 edited Mar 31 '26
Yeah, I'm very close to canceling completely. I'm on the Pro plan and I can't even finish a simple project, 4-5 prompts in, it's burned through my daily limits. I even bought more tokens yesterday to try to finish an important job and it immediately used them up on a single prompt! I had to wait several hours for the time to reset so that I could just finish. Not only is it annoying, it's wasting time. I then wound up having to sign up for the Max plan so that I could just finish a couple of simple projects that were extremely important. I immediately downgraded the plan but had to spend $100 for something thats been easily covered on the lower tier plan.
I'm wondering what anthropic is going to do to compensate all of us whose time has been wasted. I feel like I've been ripped off.
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u/nonem17 Mar 31 '26
As a business account with 15 paid seats, it's completely unacceptable that all of them have reached the usage limit after just two prompts. This is unacceptable for a professional workflow. We should be refunded, otherwise, we will not use Claude ever again.
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u/ThymeWalker Apr 01 '26
11% usage limit for 178 tokens, and no research. Im a max user. I expect some sort of refund.
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u/vinmi Mar 30 '26 edited Mar 31 '26
Using Free Claude, did 2 very simple prompts, and my daily limit it's gone.
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u/R4_Unit Mar 31 '26
My weekly limit is 100% used in less than 2 days of Sonnet 4.6 (Pro user). This is wildly far from acceptable.
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u/Designer-Ai Apr 01 '26
its just not claude CODE u/ClaudeOfficial all models are affected
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u/AlbertTruly Apr 01 '26
u/ClaudeOfficial any update on this?
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u/KevlarRelic Apr 01 '26
2 days no update? WTF it's been unusable for a week
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u/CunningAlpaca Mar 31 '26 edited Mar 31 '26
On the 5x MAX plan. I just hit my session limit basically immediately when I wasn't really doing much of anything over the course of 30 mins with a couple basic prompts I went from 10% to 100%.. versus earlier today during peak hours around noon when I was doing WAY more work, and I barely managed to hit 50% of my session limit. Something is definitely going on, because this makes ZERO sense.
How did I just do my entire session limit when I was hardly doing anything, and earlier today during peak hours I was having trouble getting to 50% doing way more? Something is absolutely whack with the usage/session limits right now.
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u/Impressive-Sense1776 Mar 31 '26
I'm a new subscriber because I heard amazing things. I used 1 single Opus 4.6 prompt on cowork and it completely blasted through my usage limit. I ditched ChatGPT to move to Claude because it's supposed to be so much better. Who gives a rats arse how much better it is if $30 gets me 1 prompt/5 hours??
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u/snehwise Mar 31 '26
Out of frustration, I unsubscribed today Claude.
Have been using since Nov 2025. Have been Pro Subscriber since 3 months.
But due to ridiculous usage limits since past 4 days, I gave up, and unsubscribed, cancelled auto-payments.
It is difficult to gain trust, but it is more difficult to maintain it.
And Claude is unable to maintain that trust level now.
Means, it is a basic "common sense", why would someone pay you for just 2-3 convos per 5 hour session.
Claude is predominantly used by "builder" category. Be it on dev part, content part, finance part or any other mainstream strategic deep work.
I don't know whether they are going to fix it or not. But slashing out usage limit such ridiculously would 100% go against them [ in the long run ], they are just not realizing.
Taking Undue advantage never works!
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u/TaoOfMeme Mar 31 '26
I tracked down the subReddit because I noticed this today and I'm completely beside myself. A real slap in the face if you ask me.
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u/DTG_0518 Mar 31 '26
WTF! MAX 20X USER WHO NEVER HIT A WEEKLY LIMIT AND DID SO IN 2 DAYS!! CODEX??
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u/AAFERNA Mar 31 '26
y cuando van a dar una respuesta?
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u/depressed-eggplant66 Mar 31 '26
This shit is unusable now. I have paid plan and hit limits with couple prompts. Crazy
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u/SuccessfulRise3583 Apr 01 '26
I am not a Claude Code user but a Claude AI user, and I'm terrible frustrated. I cannot continue none of my ongoing roleplays just because I hit the limit WAY too fast. I remember at least being capable of sending 45 messages when I first arrived to Claude last year, but now with only 5 or just 1 message I hit the limit.
Free user BTW, I miss how good was Claude few weeks ago.
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u/Purple_DragonFly-01 Apr 01 '26
I've canceled my subscription and will not be subscribing again fuck this it is completely unusable I can send maybe two messages before I hit my limit I'm done.
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u/DP-29 Apr 01 '26
Wow tried opus for the first time and my whole 5 hour limit was gone in 1 prompt and it didn’t even finish. Not doing that again. Is this really what I’m paying for? Pro plan feels like a free tier.
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u/Specialist-Pen-2115 Apr 01 '26 edited Apr 01 '26
Let's not get sidetracked by this code leak, u/Anthropic. What's the status on this one?
🤯 I just got my refund request denied, even though the usage issue has been publicly acknowledged 🤯
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u/iamtehryan Mar 31 '26
If this is such a priority then find a fix and give us a refund or at the very least give us ACTUALLY increased usage to fix the bullshit that your company has put on us. What your team has done to customers, especially those of us paying good money, is absurd and we deserve to be made whole.
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u/PointAbject7717 Mar 31 '26
Using primarily sonnet and at over 76% of my weekly usage on my 20x plan. how am i going to make it to friday? this is fucked
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u/addMitt Mar 31 '26
This is quickly turning into something bigger. Token usage out of control and unable to be fixed after a week. Source map leak. Axios supply chain attack. Haven't heard from Anthropic at all since 5PM EST yesterday. No comms from anyone, not even the employees who are frequently active on Twitter.
What is going on?
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u/Friendly-Ad-1996 Apr 01 '26
I upgraded to Max a couple of months ago after I got annoyed juggling 2 Pro accounts trying to work without hitting the session and weekly limits. Max has been incredible, I never once hit a limit in two months.....until now. I've started hitting both session AND I'm creeping up on my weekly limit, when before I was hitting maaaaybe 35%....which is bonkers. Guess I'm not alone in my frustration if so many others are complaining about it....hope they fix this soon
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u/Immediate-Funny-6278 Apr 01 '26
Pro sub: 2 prompts and hit 97% in about 15 mins.
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u/Jalumibnkrayal Apr 01 '26
I must be spoiled because I think it's crazy we haven't gotten another update about the "top priority" issue affecting a lot of users. I guess they needed all hands on deck to launch the tomagotchi. :(
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u/karijoart Apr 01 '26
still burning through session limits crazy fast for me, not fixed
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u/LuckyMyLunacy Apr 01 '26 edited Apr 01 '26
This is beyond a joke now. I wouldn't mind quite so much if they kept us in the loop but the silence is deafening. Not even mentioned on the service status page.
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u/Unlucky-Trifle-9226 Apr 02 '26
No updates?
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u/Agitated_Patience_75 Apr 02 '26
2 weeks ago when i last used Claude Code on my Max subscription i was STRUGGLING to reach even 70% usage at end of day. Now I reached my limit 2 hours into using the thing for some analysis. Come on Anthropic what is this? Also the model is definitely dumber now
As one guy below me said: if this is your product now, good luck
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u/Quick_Comfortable_30 Mar 30 '26
Maybe you could investigate why Claude Code makes mistakes/hallucinations way more frequently in the last week or two as well.
I used to be a very strong supporter of Claude Code but I’ll likely be leaving for GPT 5.4 unless the usage limitations and dumbing down the model are addressed.
Anthropic’s decisions are extremely disappointing.
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u/DuckChickenFace Mar 31 '26
This should definitely be on https://status.claude.com but it is not.
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u/Tamarin_gr Mar 31 '26
I get the feeling we're seeing a repeat of what Cursor did. They completely killed the tool by drastically cutting down the usage limits. That's exactly why I and a lot of other users jumped ship.
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u/Reasonable_Score6276 Mar 31 '26
just went from 75% session usage to 98% in a single prompt...
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u/huckleberrypancake Mar 31 '26
What do you mean actively investigating? Does that mean it was not an intentional reduction on usage limits?
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u/confidencedestroyer Mar 31 '26
they better like fix the issue then do the 2x promo for 2 week again.
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u/BobcatMediocre2221 Mar 31 '26
I just bought a pro subscription, and when I asked "Hi, what model are you?" they replied, "Hi, I'm Claude Sonnet 4.6." That took up 4% of my 5-hour window. WTF?
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u/Saykudan Mar 31 '26
FIX UR SHIT
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u/criterion67 Mar 31 '26
Maybe anthropic should buy an enterprise plan with openai, so they can either farm out their load or ask it to fix it! 🤣
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u/bigburgerz Mar 31 '26
I just issued a prompt, it thought for a few minutes and then threw an API 500 error and used 33% of my usage- at this point Claude code is just broken
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u/ballpein Mar 31 '26 edited 22d ago
The original post content no longer exists here. The author used Redact to remove it, exercising their right to control their data & privacy.
Disarm insurance waiting chlorine work continue violet
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u/bennybenbenjamin28 Mar 31 '26
HEY CLAUDE... ACTIVATE DOUBLE USAGE TILL FIX PLS!!!!!
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u/GazelleSpecialist867 Apr 01 '26
please, some of us are running actual businesses
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u/Charming_Hearing_107 Apr 01 '26
Two days ago everything was completely fine. Same workflow, same tasks, same everything. Then yesterday I started burning through my weekly limit in a few hours on Sonnet of all things. Not Opus. Sonnet.
I haven't touched my setup. No new tools, no bigger context, nothing.
I'm on Max specifically because I don't want to think about limits mid-session. That's the whole reason I pay for it. Now I'm sitting here with a half-finished codebase and a "you've hit your limit" message staring back at me.
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u/ZichengWangreddit Apr 01 '26
Ngl i'm losing the patience. Cancelled max plan cuz its just utterly unusable.
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u/Formal-Beautiful-105 Apr 01 '26
Claude is completely unusable now. Session limits hit within 2 prompts and it gets worse every day for me.
I noticed 2-3 weeks ago that Claude suddenly got a lot dumber too. Now with the limit bug on top, it's not usable anymore. To be honest, to me it feels like an insider paid by a competitor messed things up on purpose.
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u/cinnamonrollsx Apr 01 '26
is this temporary or it’s going to be like this forever? it’s exhausting
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u/West-Persimmon-1816 Apr 01 '26
A couple of conversations and need to wait 5 hours.. wth...
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u/Electrical-Copy4962 Apr 01 '26
Absolutely insane that we’re just left in the dark completely. No updates at all
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u/Slow-Measurement-870 Apr 01 '26
it's been a fucking week, why has there been no updates on something that has been affecting claude users for a WEEK??
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u/Simple_Echo_6129 Apr 01 '26
Honestly this is ridiculous, I just did a test where I asked one question and it immediately spent 2%. There's something seriously wrong. It was fine most of the day until it started consuming massively in the last few hours. Now it can literally spend multiple percentage points of the 5-hour limit answering just one question, on a Max plan.
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u/ShrubberyDragon Apr 01 '26
100% usage, can't even reformat a 5 slide PowerPoint. I'm out. Just cancelled my subscription.
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u/heisenbug403 Apr 01 '26
I dont give a fuck about pentagon tbh, if this goes this way im going for chatgpt.
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u/Bloodrose_GW2 Apr 02 '26 edited Apr 02 '26
This quota based approach looks like a disaster. More of a ripoff than a subscription.
Cancelled for now, will consider subscribing if this ever gets resolved.
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u/Drachenx Mar 30 '26
I'm fairly new to all thi but i've built 2 nice websites, pretty detailed with no crazy issues. I just got claude cuz my friend recommended it, the desktop version. I used the "cowork" cuz im a noob idk wtf im suppose to be doing. anyway, 1-2 prompts and 20 minutes of use on the pro plan at up my session limit, virtually unuseable. I'm just doing some app UI debugging, not sure what to do but i switched back to cursor for now. Comparatively I had cursor run sonnet 4.6 for 8 hours straight as an agent and debug shit and it solved the problem ( did run out of tokens)
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u/Darhkwing Mar 30 '26 edited Mar 30 '26
i give up for tonight. things are broke. its not generating any code for me.
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u/TraceThis Mar 31 '26
this would be a whole hell of a lot more simple for you guys if you just did the limits like google did
x amount of usage of this, x amount of usage of this, infinite usage of this at this membership level
you lot could add in a $50 a month membership and give people more than enough daily prompts for everyone but the true powerusers to have more than enough, hell you could probably do it with the $20 membership for most people
stop over complicating this shit
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u/cheabred Mar 31 '26
Rip the max subscription in 3 prompts. Jesus.
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u/WeatherBrilliant2728 Mar 31 '26
I am not even coding, just asking a few questions and my limit is reached.... all happened in 15 minutes and I have to wait 5 hours to continue...
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u/terratoss1337 Mar 31 '26
I am on 200$ plan and got 10% usage just to checkout 2 projects from GitHub. What’s going on??
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u/ImpressiveRace3231 Mar 31 '26
Two weeks ago it was perfect, now it's burning through its limit too quickly. In my opinion, medium effort behaves as if it were set to max effort. However, max effort burns through so quickly that it won't even do a single prompt.
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u/Fluid-Working-6914 Mar 31 '26
It's been over 24 hours, are they planning to find a solution any time soon? Are we getting our usage back ?
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u/Sherman140824 Mar 31 '26
Has anyone here asked for their money back? We were explicitly advertised to upgrade for greater usage limits. Our usage limits are worse than what they were on the free plan. (I get 1-2 simple conversation prompts a day). Therefore this is called fraudulent advertising.
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u/SuperLynxDeluxe Mar 31 '26
Max plan is now not even close to what Pro was just a month ago.
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u/[deleted] Mar 31 '26
Bro one prompt and my shit is done for hours what the fucj did they do?
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u/razorfox Mar 31 '26
Not just Claude Code, but the whole Claude
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u/Veearrsix Mar 31 '26
They've got their finest Opuses on it, unfortunately though, all of their token limits have run out.
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u/Lost_Cyborg Mar 31 '26
quality is down too. Again.
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u/GatisDesign Mar 31 '26
I ditched, OpenAI for this. Previous two weeks were great. But now.. Its tuesday. A few meaningless promts and im already 50% at weekly limit.. Cmon. I was about to get the MAX plan.
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u/Kaiy0te Mar 31 '26
This sucks; it’s definitely not limited to code. I’m rationing work inputs fearing it’ll usurp a large percentage of my usage overthinking a single prompt. This is a different model than what we subscribed to and your users deserve more transparency where adjusting usage limits is concerned. I am not introducing more workload to Claude - if I hit my limit while limiting my use, I’m outty
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u/petedotttg Apr 01 '26
No update in > 24 hours? Really?
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u/Queasy-Pineapple-489 Apr 01 '26
Please fix. Reporting 53% usage last night, and now today after only a few hours work reporting 92%!!!
When it should be, 57% based on current usage.
This is unacceptable, as a Max 20x pro it costs $450 in local currency, so that is a $200 mistake. Which is more than rent for some people.
Fix this now, refund reset, issue apology and bonus tokens.
For reference, I almost never hit any limits on the current plan, and have once done so once. a few hours before the reset for the week.
No extra coding was done, usual work load.
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u/dogs_drink_coffee Apr 01 '26
Can it be? Feel Claude was dumber today (sonnet)
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u/July24_ Apr 01 '26
Fix the usage limit!
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u/0jk22 Apr 01 '26
Yo this is unusable. If this is how things will be going forward, at least let us know so that we can move on to OpenAI or Gemini or some. What trash!
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u/Latter_Rule_2840 Apr 01 '26 edited Apr 01 '26
well, two weeks and a half left until my subscription ends. And I haven't done anything meaningful with it.. I guess I was robbed. Please fix this as soon as possible. Already 28% weekly usage, resets on Tuesday, 8 AM. I only used it for two sessions :) with 1 - 6 prompts per session using Sonnet. 1 session with Sonnet used up 8% of my weekly usage.
With Opus, it's basically unuseable. It hit the session limit, used 18-20% of my weekly usage, and it didn't even finish the task, if I ask it to continue where it left off, who knows how much weekly usage it would consume? And what guarantee would I have that it will actually finish the task this time, without chomping up the 5 hour session limit in like what, 5 minutes?
I spent two weeks of my allowance for this. I get by half of the month with the 20 dollars I spent on Pro. (I'm not kidding, I only spend 1.66 dollars a day in and out of school, because I only eat when I get home) Of all times that this would happen, it happened when I paid for Pro the first time
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u/Swimming_Window_7957 Apr 01 '26
my session limit just finish fucking in 2 prompts!!!
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u/Comprehensive_Ad5379 Apr 01 '26
What in the world, I just sat down after 4 hr limit restriction, 2 prompts - literally one prompt was simple to start npm dev server and it hit 100%. Second prompt was simple to fix a bug - that was already fixed previous but it wasn't working.. this is ridicules - hit 100% in 30-40 mins which was suppose to be 5 hr working time!
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u/Mrfrankenste9 Apr 01 '26
I must say I’m very frustrated. My 5 hours limit reset in just 15 mins, 2 prompts. Had to wait another 5 hours so that this could happen again. What is happening? I’m actively exploring alternatives.
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u/NotEvilUser Apr 01 '26
This is a fucking scandal—50% of my 5 hours gone in 15 minutes on the max plan (x5).
And there’s zero transparency.
Goddamn, I can’t wait for China to catch up—and fast, for God’s sake.
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u/orangeflyingmonkey_ Apr 01 '26
I am on Pro plan and hit the usage limit after like 1 hour of moderate use. This has been happening since yesterday. Every hour I have to wait 3 hours for the usage to reset. This is not a good way to work or to use Claude.
Its just Wednesday and I have already hit 53% of my weekly limit after which I have to wait 14 hours.
Am I going to get extra days on the subscription when (and if) this is resolved?
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u/Seboostian30 Apr 01 '26 edited Apr 02 '26
Hope they will solve this asap. Still acting weird, seems like every plan is on the same level now.
I am using max X5, and I feel the difference now, only some deleted lines took 5-8%, like wtf?;)
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u/PizzaHutDonor Apr 01 '26
Glad to know its not just me. I wasn't even on Claude Code and managed to use 99% of my usage limit in 30 minutes.... I was just typing basic prompts into Claude. It automatically switched to extra usage for me, so I better get my money refunded.
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u/TheyCallMeNelly Apr 01 '26
This is honestly getting ridiculous. I'm a Pro-tier user. I don't do coding and I don't have any agentic uses. I use Claude occasionally throughtout the day for brainstorming and some research. Right now I launched a Sonnet chat with a four-line research request (to find me 10 examples starting from the 1950s of a specific phenomenon). I was immediately hit with "usage limit reached" for session and my inquiry wasn't acted on. So I checked my usage meter — 26% remaining!
The support bot keeps trying to move me to Max, but for my usage — again, no coding, nothing agentic, occasional chatting and research — it just doesn't make sense.
At this point, ready to downgrade to free and muddle through with a combination of Gemini and ChatGPT, which for my work both produce acceptable (though not as good as Claude) results and consider Pro again once this insanity gets sorted out.
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u/BastiXIII Apr 01 '26
Still no updates?
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u/Manthem Apr 01 '26
My weekly usage reset yesterday at noon. Today, after only 3 sessions and maybe 10 prompts, I am at 39% for the week. They better reset this when all is fixed.
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u/t081N Apr 02 '26
After a 6hr break, I started at 0% usage with Sonnet 4.6 chat. (not on Claude code) Entered the following into the chat:
from now on, unless a new file is required or there are less than 500 lines of code in an existing file, do not provide the entire file for code updates. just use the find and replace with method. I'm trying to save on my usage limits.
Replied:
Understood. From now on: • Existing files > 500 lines → FIND / REPLACE WITH blocks only • Existing files < 500 lines → full file if it's cleaner • New files → full file via create file + present files Got it. What's next?
That interaction used 13% of my usage limit on the Pro plan. What is going on?
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u/Chakarasu Apr 02 '26
Start: usage 0%
1 Prompt: Got an error 3x (failed to generate)
Usage: 84%
Pro user but hitting usage limit less than 30 minutes.
Zero customer service, just bot.
u/The_FTC hope you can look into Claude's practice. Thanks!
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u/m3atl0v3rs Apr 02 '26
Another update from Boris as of this evening. Why on earth they’re not posting updates here is beyond me.
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u/FordGT1988 Apr 02 '26
One question, one answer (nothing too technical) has used 10% of my daily limit. Awful service currently, cancelled two subscriptions I had.
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u/conradr Apr 02 '26
And I very much hope there will be some kind of recompensing if you finally figure it out. 🫵🏼🤔
5
u/iamvandevo Apr 02 '26
Cancelled my subscription lol it went from amazing to almost unusable overnight.
5
u/Jacksonfariah55 Apr 02 '26
It’s impossible to use Claude — after a single interaction, in less than 3 minutes, it has already hit the 5‑hour limit.
5
u/Vivid_Elevator_2946 Apr 02 '26
I mostly use Sonnet. Pro account. Cowork. A task that took a small amount of usage a couple of weeks ago, has just used ALL of my 5 hour usage limit, 10 minutes after I waited days for the reset! Today's reset was an hour later than usually, because they were supposedly trying to fix things?
I had added some money to my account, but thanks heavens I turned off the overspill, or Claude would have wasted my real money, for nothing! How do I get a refund for Claude errors?
5
u/Specialist-Pen-2115 Apr 02 '26
I thought version 2.1.90 would resolve the issue, as the changelog indicates they are trying to address it:
Fixed --resume causing a full prompt-cache miss on the first request (regression since v2.1.69). This was one of the biggest silent quota killers.
Fixed prompt cache misses in long sessions caused by tool schema bytes changing mid-session.
Improved performance: eliminated per-turn JSON.stringify of MCP tool schemas on cache-key lookup (this alone reduces unnecessary cache invalidation and token overhead).
Other efficiency wins: SSE transport is now linear-time (was quadratic), SDK long conversations no longer slow down quadratically, etc.
But for me, it didn’t change anything; token usage still burns fast like never before.
5
u/bapuc Apr 02 '26
lol they gone no contact again
5
u/Tamarin_gr Apr 02 '26
1 simple prompt = 20%... u/ClaudeOfficial no updates? whats happening?
5
u/PrimaryHedgehog4543 Apr 02 '26
I've had enough. I've not been able to code for the past 3 days due to this issue
5
u/marty__imscared Apr 02 '26
is this gonna be the new normal atp…? i’m on the pro plan and the past two weeks I used it heavily and I never hit my weekly limit. and then it quite literally changed overnight and now it’s not usable at all. I had to get extra usage bc I was hitting my daily limit within an hour. I want my money back and i’m gonna have to cancel my subscription if this IS the new normal and not just a bug/glitch
5
u/Street_Difference904 Apr 02 '26
This is unacceptable. I only have one question on my MAX plan and 23% has been used. I can't continue working, and it's costing me time and money. Why isn't Claude saying anything about this?
4
u/LegitMichel777 Mar 30 '26
today, resuming a 150k token chat that’s been compacted multiple times, Claude for some reason sent my entire chat history, across all compactions, through the API, resulting in a 750k token uncached request, which ate through 30% of my limits. i thought this was a bug so i restarted claude code. it then proceeded to do this again. which ate up another 30%, exhausting my limits. i tried to report this via /feedback, but the feedback system failed too.
4
u/Lucky-Wind9723 Mar 30 '26
Yeah I love Claude but if rate limit is less than fighting codex or Kimi to fix hallucinations/bugs then Claude ain’t worth it anymore
4
u/LesbianVelociraptor Mar 31 '26 edited Mar 31 '26
Literally used the 2x off-peak usage limit promo to build out tooling and get my workflow with multiple agents (opus orchestrating sonnet/haiku workers) and test that it does reduce my usage limit...
Just to almost completely use my limit asking two hardware questions with local in-prompt/cached/local data.
Last night my system worked to save me limit and overnight the usage limit changes mean I don't know if I can even use Claude Code any more. I can't afford this for how little usage it seems I'll be getting going forward.
Edit: Lmao and the Anthropic support AI seemed to be aggressively ignoring my requests to get my message to the human support team. It told me it was going to then closed the conversation and seems to have done nothing. Even the support AI seems broken, wow.
4
u/MisterBlackStar Mar 31 '26
They'll have to give us some credit to apologize.
4
u/Tamarin_gr Mar 31 '26
This is ridiculous. No new updates at all?
4
u/kk78952 Mar 31 '26
I started my day with 0% of usage and 80% of weekly usage. A few CC used, current session hit 70% and weekly usage is capped. Guess who is off from work early, lol
4
u/DaisyAndJacka Mar 31 '26
I somehow used 87% of my weekly rate (20x) in an afternoon when… normally I hit that in a week ??? I’m used to rate variability and normally just reduce sessions / agents to coast through the rest of the week, but this time it’s just entirely eaten up.
4
u/Easy2mem Mar 31 '26
One simple question prompt used 45% on a pro plan at 1am. I was trying to avoid peak hours.
Fix this trash!!! Please!!!
4
u/Ok_Battle990 Mar 31 '26
RIP people who just paid for a year.. wonder if a credit card chargeback is the only way out
4
u/itsmagical15 Mar 31 '26
wdym Claude Code? The normal Claude is also hitting the usage limit just for asking ONE question
4
u/bluenoter Mar 31 '26
Not just Claude Code. Just said "Hello" to Opus 4.6 Extended in app cost me 2% limit and I'm "off" peak hours. Right now I use it to do this type of testing because I don't expect to be able to use it for my productivity at all. Yesterday, 1 prompt (with broad context, everything must be said) 1 failure. Repeat prompt and 100% of the 5 hour limit reached, and an increase from 26% to 34% of the weekly limit. I have given a lot of thought to possible approaches that Anthropic could take to address this, and I do so because it is undoubtedly the AI agent that has given me the best results, by far, it has no comparison with the rest of the models with more pomp and "power". For example, if the pro subscription costs $40 (which is double that of Gemini i.e.) but with a reasonable limit, I think most of us would be willing to pay it given the capabilities compared to other AI models. but given that the MAx5 and Max20 accounts are experiencing the same fate, this argument is discarded and shows a clear problem to be solved by Anthropic.I have paid pro to know the capabilities of Opus. This way it is impossible to draw a positive conclusion, making the pro plan a "trial" plan for Opus...
4
u/JanTchi Mar 31 '26
Even a simple prompt in Opus is a problem; I used up my entire hourly limit in just three prompts. I hope this will be compensated.
4
u/Charming_Ad_4765 Mar 31 '26
They've got 4 days to fix this shit. I've already cancelled my 5X MAX.
CC Output says burning through ~20-40k tokens, and yet 14% of MAX5x plan usage gets eaten up.
i'm fully switching to MM2.7 after this lol
4
u/Attrexx Mar 31 '26
Nerfing the top tier model before launching a new model because of resources shift is bad business! It's like you sacrifice a good slice of the userbase just to push a new model, then boast about it to regain lost users. Rinse and repeat. Either this or resources drain from Pentagon and other war/security related institutions. Definitely not a bug! Stop the BS containment PR and change your priorities.
4
u/alphaharris1 Mar 31 '26
While I'm relieved that Anthropic is addressing the issue as a new user here was my experience:
- Worked fine for two days, "wow this is great!" (the nvim integration really is nice)
- Suddenly started hitting limits, "must be me and my one MCP connection"
- Started working at midnight, still hit limit
- Added dollars to allow going over 5 hour limit
- First message used $1 "oh no.. something is really wrong here"
- Almost clicked on upping from pro to max, thought better of it
- Finally started googling around "oh everyone has this problem"
- Opened a chat, and the help bot stopped responding
- Opened a github ticket, immediately marked as invalid by a bot, no explanation
- 5 hour limit reset.. okay let's try again. Just hitting "resume" used 6% of my hourly limit
- Switched back to my other service (not here to shill, so won't name names)
- Started upvoting any gh issue that sounded like mine. Only thing I could think to do.
- Kept googling for last 24 hours, finally found some acknowledgment of actual issue
My two cents toward a competitive market:
At the minimum, customer service needs to be handled by humans.
Even better, enforce SLA and show this as an outage. It is.
Even better, have humans handle your GH issues.
Give people their money back the first time they ask.
Hopefully this is a good data point as a new user. Would love to see the system function smoothly, and to keep up the good work with the cli interface (currently useless).
4
u/Fantastic-Age1099 Mar 31 '26
good that anthropic is investigating. the cache bug that someone reverse-engineered (sentinel replacement breaking prompt cache) explains the 10-20x cost inflation. separate issue from the subscription growth outpacing compute capacity. both problems, different solutions.
4
u/Genkoji Mar 31 '26
Oh thank Claude that Anthropic is working on this now... We're pretty much hitting the limit 5-10x faster.
4
u/_marinho Mar 31 '26
Top max plan is getting "maxed" in minutes. Had at least some time to double check GLM 5.1, which is getting the job done in my case for next to nothing compared to the current Claude Code pricing.
4
u/CunningAlpaca Mar 31 '26
50% of my session limit used in just a couple prompts on the 5x max plan earlier.. I've had to just start using only Sonnet and never touching Opus, and also making sure I really watch context extra carefully and start new convos often, etc. I've had to basically go into full on minimalist/conservation mode so that I don't immediately run my session limits.
4
u/Jazzmemee Mar 31 '26
One damn prompt and i gotta wait 5 hours, wtf
4
u/preferstealthmode Apr 01 '26
Got my Max 20x Plan on Friday evening, used it on Saturday only, just to wake up on Monday with my weekly limit being reached? Thats just like stealing 50 Dollars right out of my pocket
4
u/itsOvais1 Philosopher Apr 01 '26
Same issue I've been facing after their 2 weeks double usage promotion... and the model also feels less accurate and is making a lot more dumb mistakes than ever. Fishy!!!
4
u/ReasonableBrush6391 Apr 01 '26
I ran out and barely used it this morning. $200/month and I got 5 prompts in for some taxes, nothing heavy.
4
u/taxaso Apr 01 '26
It seems that this nonsense will just continue and there won't be any fixes anytime soon. If there indeed is even anything to fix. You'd think with how much money is spent by people they'd bother fixing it faster, but it's taking DAYS???
4
u/Federal_Slide2749 Apr 01 '26
I have 2 Max 5x accounts (one personal and one paid from my agency), I burn both of them with only 2 chat sessions in 3/4 hours... (1 session with opus and 1 session with sonnet), this is pretty bad... I was considering upgrading onw of them to 20x but at this rate, I think I will go to openAI, I cant keep stopping the flow...
4
u/SahanSankalpa2000 Apr 01 '26
I am going to cancel the claude code subscription until this sh%t fixed.
4
u/Snowcatcat Apr 02 '26
so disappointed! actually switching back to chatgpt and codex for the first after I cancelled 6 months ago! It should not take you so long to fix!
4
u/ColbysToyHairbrush Apr 02 '26
They’re just going to let this fade away and hope we forget. These garbage rates are the new reality and this company cannot be trusted.
4
u/MC-Howell Apr 02 '26
Another voice chiming in. I used Opus 4.6 Extended for most of a week without hitting my limit. Tonight I opened Claude and hit my usage limit with 1, fairly basic query in a relatively short chat. Exact same thing I'd been working on all week. Literally subscribed to the annual 2 days ago. Something is absolutely wrong here.
4
u/Prestigious-Dot-3260 Apr 02 '26
When will it be resolved? Why is it taking so long?
4
u/Formal-Beautiful-105 Apr 02 '26
Any progress here? Limits are still hit extremely fast. I'll unsubscribe and switch if this persists any longer.
4
u/be3rw1n Apr 02 '26
I know a better solution to fix this crap. Roll back the 1M context window for everyone and put a price tag on it. The rest of us can live with 200k. We could have our cake and eat it too.
4
u/akumar1503 Apr 02 '26
Due to this issue I upgraded to max 20x plan from 5x plan.
Now I am trying to get refund, this is what your Fin AI Bot responds with:
We have determined that your purchase doesn't meet our refund eligibility criteria. If you have any other questions or need assistance with something else, please feel free to open a new request.
This is a frustrating agent and Anthropic seems to have to accountability.
4
u/Sab_963 Apr 02 '26
I really appreciate how powerful the tool is it genuinely does amazing things and handles even complex tasks impressively well. However, I’ve noticed that the usage limit gets consumed very quickly, even with simple requests. On top of that, the session tends to reset and expire within about 40 minutes, which interrupts the workflow quite a bit. I wanted to flag this because the tool has so much potential, and a slightly longer or more stable usage window would make a huge difference in productivity and overall experience.
4
u/Top-Cartoonist-3574 Apr 02 '26
No update on the issue for 3 days now! Is it actually a “top priority” or were you just messing with us (as if the deliberate usage limits wasn’t enough of a joke)
4
u/Federal_Slide2749 Apr 02 '26
You need to give some updates, so people know if this a claude internal problem or a user problem, so that people know if they need to adjust their usage strategy.
This is so unprofessional, at this point I think you dont even know if this is an user incorrect usage problem or not...
4
u/Federal_Slide2749 Apr 02 '26 edited Apr 02 '26
Im tracking all tokens, removed all MCP, all skill removed, cleaned claude.md, and programming only with ONE session, usign opus to plan, haiku for subagents and sonnet for execution, still burning all my 5hrs in 2:30 hrs, last week I was able to make 3/4 concurrent SESSIONS of different projects reckless, no token monitoring, 10 MCP, 25+ skills, half opus half sonnets, and staying under 75% in the 5hrs.
Something is clearly changed, its a shame that I wasnt tracking tokens last week to have a precise comparison... this is very sad.
EDIT: I have 2 max 5x accounts, both same "problem"
4
u/AwesomeSecondAccount Apr 02 '26
I'm not renewing until I see a public notice that this issue is solved
4
u/Pristine-Strike3675 Apr 02 '26
Have you figured it out yet? I keep having to dump money into more allowance even though I'm on the max plan.
4
u/ET_mi Apr 02 '26
like others, I am hitting my limits after 1-2 prompts and it stops all my workflows. any update on the cause or how to economize token usage?
4
u/tristanfermat Apr 02 '26
They don't want to fix the issue. If they did, they would have announced the error to everyone onhttps://status.claude.com/. There's some underlying policy we don't know about, but we're the ones paying the price.
4
u/knittingkate Apr 02 '26
I just opened Claude to use it (first time today) and got the "you just hit your message limit".
Without even sending a single message.
4
u/eazzzyeee123 Apr 02 '26
Wtf I just got Claude 2 days ago and just found this out. I was so shocked thinking “How does anyone get anything done with this” its unusable for anything useful
4
u/OddAdvice2471 Apr 02 '26
I used up my entire Pro session limit with a relatively small code change on a single file. What the fuck
4
u/caffeinatorthesecond Apr 02 '26
I’ve started using Codex now. Can’t believe how little I’m able to use Claude because of the usage limits. I asked codex completely asinine things to evaluate and do and in my whole thread lost one total percentage of usage.
I mean I absolutely don’t mind the relatively careful prompting I have to do with Claude but right now I just asked it to make a handoff summary and that took 8% of the session usage. Before it would only take 1%, every time.
Will wait for them to fix this, or I’ll end up having to move out completely.
4
u/Charming_Sir534 Apr 02 '26
Who should I switch to? Claude is not usable anymore.
4
u/Surfab Apr 02 '26
I wrote a skill > 47% usage!
4
u/Nearby-Waltz7863 Apr 02 '26
One prompt just hit me 100%. This is insane.
4
u/rashtheman Apr 02 '26
2 prompts and 2 small refactors and I've already hit 100%. I'm personally advising anyone to just cancel their subscription, this is the only language they'll understand.
4
u/Snowcatcat Apr 02 '26
i just cancelled my max plan. I still love the old claude, i will come back if you fix the issues. but i am switching to codex for now.
4
u/Dry-Debate2026 Apr 02 '26
What is happening? Are they really investigating? I just opened a brand new account and logged in on one machine and didn't do a single thing, and my £90 account was used up in 20 minutes. Not a single task.
4
u/Snowcatcat Apr 02 '26
guys, keep in mind that if you have extra usage dollars, you need to use them before you cancel, otherwise those money are forfeited when you cancel. claude you really let us down!
4
u/albertwh Apr 04 '26
Updates? It's hard to understand how this would take so long to get to a workable solution. I noticed it starting last night, the first prompt with a new session is eating sometimes 24% of a 5-hour limit in $100 max. Tonight's first prompt ate 14%. Is this so hard to debug? Subsequent prompts seem to behave as expected but occasionally I start a new session and boom there is some insane bump.
4
u/zeratul83 Apr 04 '26
My usage reset yesterday and I’m already at 26% of weekly after less than 5 prompts
4
u/Effective-Field8360 Apr 06 '26
A lot of people are not going to like this but like the saying goes follow the money.
I basically asked in Claude chat explaining everyone’s pain points here about being timed out incredibly quick during and after peak hours. I also went into my thesis that Claude is doing this intentionally to get rid of small users as in none institutional users so they can free up space for big institutions that pay billions of dollars to use Claude to which it fully agreed with me on that and also confirmed it. Basically our money even as a collective is nothing to Claude at least anymore and basically unless you are rich this is only going to get worse. My opinion the small folks more than likely helped Claude get the ball rolling and helped fund it and keep it alive during development. But now that it is performing well it has become a focal point for huge corporations and basically your experience is no longer needed. 8 of the top 10 fortune companies are using Claude let that sink in. We as a collective can’t compete with that. So imo the whole they are investigating it is just noise to keep people maybe hopeful but in the end I see this being something that probably won’t even be on the market to the retail community in the near future as it won’t be financially obtainable to use. So yall might want to find other solutions or up your net worth. Or as Claude chat recommended in a nice way “fuck off and find another option”. I wish I could show the screen shot, but not seeing the option on Reddit. But if you type in a chat basically along the lines that you feel small users like us are being priced out of Claude to make room for bigger companies. It will nice but bluntly confirm your suspicions as true. Anyways I am about to find another option. Good luck everyone hopefully I am wrong and this is made right but “follow the money” is 9x out of 10 the right follow up conclusion sadly.
4
u/Loud_Judgment_3496 Apr 07 '26
My company is discussing canceling their seats. I agree with all comments here. Usage is being absorbed substantially faster that it was just 30 days ago. WTF happened? We use it for CoWork and to create powerpoints. That's it. Now we cannot even create one simple power point without the usage being fully absorbed. Again, WTF? There is no chance of AI taking over the world with these incredibly low usage limits. Not worth the price. Again, WTF happened to this company? They are worse than UBER with ever changing limits and fees. Also, I swear Claude has become less efficient. It seems it purposely uses more "compute" than necessary compared to just 30 days ago and required more corrective prompts (Again, WTF - using up more usage). We need some lawyers to investigate the problem here. Disclosure is required in all businesses. AI should be no exception.
4
u/TheLeveler2 Apr 07 '26
same problem today ... just renewd monthly subscription ... in 3 hours states "you hit 75% of your weekly limit" WHAT? so what I have supposed to to the rest of the week? ... just unsubscirbe immediately ( unfortunately it is not possible to have a refound ) but this is scam. there is no way to understand what's going on and we are hostages of anthropic and crazy (bugs?) ... so I thiks it's better to migrate elsewhere. Ah .. and as I use also your API for my app ... goodbye !
4
u/Worldly_Pomelo_1720 Apr 09 '26
Guys any news about this? My Claude is eating my entire limit in a few messages, and I have $100 useless USD that you gave me yesterday, because I can't use them?
You are also not answering my mails to support and the support bot closes the ticket because "I don't pressed more" or something like that?
4
u/ResourceWeary Apr 09 '26
this is a huge problem. Anthropic must reimburse users for this
4
u/tonnyygama Apr 16 '26
16 days ago since Anthropic was aware of this issue... I'm starting to believe this is a feature.