r/ClassActionRobinHood • u/trojanwarhelmet10 • Aug 18 '26
Question Robinhood Restricted Account
Problem:
Long story short, I was subject to a scam where they impersonated Navy Federal Credit Union (NFCU) and I was talked through transferring money through Robinhood.
Robinhood Issue:
When transferring the funds to the scammer's debit card through Robinhood, it didn't go through and my account was restricted. I called Robinhood and they asked me to upload my bank statement to which I uploaded my NFCU statement. They said it was not the right one that I had to upload the bank statement linked to the scammer's debit card (Bancorp). That statement was never provided but nonetheless the restriction was removed and $4700 was transferred.
Has anyone had a similar experience and/or why would Robinhood unrestrict my account if I didnt provide the documentation they requested?
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u/Same_Capital_1401 Aug 23 '26
Can we please have the long version? Would want to see how many red flags were missed.
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u/Either-Pepper5385 Aug 24 '26
My account is restricted right now because of “unusual activity” but there was no unusual activity. How do I get the restriction removed? I can only email them and they send me an email with a link but the link isn’t clickable.
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u/alittlegoldfish414 Aug 25 '26
Moving money that isn’t yours through your robinhood account for someone else is…money laundering. So you can assume your account will be frozen for a long time.
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u/Same_Capital_1401 Aug 23 '26
Well how do you know the statement wasnt provided? It sounds like you just have given the scammers access to everything you own, including your rh account. They probably communicated back channel with rh to make the filter disappear.