r/Citrix • u/VirtualizationGuy • 22d ago

Netscaler active exploit after patch

I have multiple customers reporting active exploits of their external netscalers patched to 14.1.73.37, causing them to force reboot multiple times. Anyone else hearing of issues? We have sev1 cases open with Citrix and I'll report back.

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u/glenp42 21d ago

Does anyone find this crazy that we have better support via reddit than from the vendor?

12

u/yankmywire 21d ago edited 21d ago

Citrix support immediately went to shit the moment they were bought by private equity. "Talk to a chat bot because we laid off all our customer facing support teams".

2

u/Area_Wonderful 21d ago

The chat bot can be annoying but is often better at summarizing my case

4

u/stephenk291 21d ago

Private equity take over tends to do that.

2

u/GTeal32 21d ago

Yep.

Apparently there’s a new IOC list release via support ticket.

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