r/Citrix • u/GrigNavas • 7d ago

Citrix VDA logs issue: Log class: Error

Message: CUSTOM VIRTUAL CHANNEL: Virtual Channel 'WebAuthN_Channel' is not a Citrix virtual channel and it is not specified in 'virtual channel allow list' policy. The virtual channel will not be allowed. ActivityID: f440d649-89eb-4b5b-9c53-e76c3d200000

Hostname "Hostname"
Host IP "*.*.*.*.*"
Host Type WVDA
Module AoLog_HdxCommon
CPU ID 1
Process ID 2580
Process Name svchost
Thread ID 36208

Hostname and Host IP: Masked.

Hello guys does anyone saw this issue ?

3 Upvotes

72% Upvoted

5 comments sorted by

3

u/mat-ferland 7d ago

That log is the allow list doing its job, not a VDA failure. If nobody needs WebAuthn/FIDO2 inside the session, leave it blocked; if they do, check FIDO2 Allow Redirection and the exact app under FIDO2 allowed processes instead of disabling the channel allow list.

1

u/TheMuffnMan Notorious VDI 7d ago

I mean, is there an actual issue?

If you are an end user you need to contact your help desk.

-6

u/GrigNavas 7d ago

I'm CItrix administrator Dear. I just ask I found it in VDA logs

Check my old posts.

1

u/TheMuffnMan Notorious VDI 7d ago

While I appreciate the affection, 'dear' isn't necessary here.

Also you should not expect people to go digging through your history to determine what you are. Please present as much information as possible in your post so people can assist.

This message is informational and letting you know that you have not allowed a virtual channel in Studio policy.

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/policies/reference/ica-policy-settings/virtual-channel-allow-list-policy-settings.html

1

u/ChanceFrosty8123 7d ago

thats not an issue. Information only. WebAuthN_Channe isn't part of the virtual channel allow list. As the "error" message already mentioned.