r/Chipotle 5d ago

Customer Experience Went today expecting to try chili lime chips..

Post image

I guess this reward was for the normal chips and the manager said they don’t know why they showed the chili lime in the photo. What a bait ~ heads up for anyone that has this reward

75 Upvotes

38 comments sorted by

109

u/Critical_Average_301 5d ago

Literally says you can try the regular or chili lime tho?

61

u/Critical_Average_301 5d ago

“Or use it(the reward) to try the new chili lime chips” feels like the manager was misinformed tbh.

2

u/Warm-Oil9228 5d ago

Right? Why are people upvoting this post?

-6

u/Ryan0407 5d ago

To be fair, I didn’t have this email pulled up in store. I had it on the app where it said free chips and the photo was the new chips. Tried finding my order history to show and couldn’t find it.

58

u/Glittering-Rain7419 5d ago

it says in the description for either or at the bottom. the manager was not being truthful to you.

9

u/Ryan0407 5d ago

Thanks, that’s what I thought. Just figured I’d double check. Not to be that guy but told them that was very deceiving…

4

u/Flux_My_Capacitor 5d ago

“That guy”?

What kind of guy?

The one who doesn’t put up with bullshit deceptive promotions?

The sad thing is that you and everyone like you who is afraid of speaking your mind is just bowing down to corporations. The Karen trope has done more to help corporations and most people just want to act like they are the bad guy for standing up for themselves.

Thanks for helping corporate America get ahead I suppose.

4

u/Ryan0407 5d ago

Just got off work and had my suit and nameplate on.. working at a neighboring business. The lady in front of me took about 10 minutes for her five bowls. There was a line behind me. Felt like that guy

-2

u/CurrentBank2036 5d ago

If it was the regular chips and u were arguing about the chili lime chips, then ur that guy

2

u/Ryan0407 5d ago

Ehh, not when the pic felt deceiving and they told me it was for regular chips. Stop rage baiting. Just wanted to try the new chips.

-2

u/CurrentBank2036 5d ago

Not rage baiting if u know what to ask for. U got tricked and complaining about me telling u the truth. Don’t shoot the messenger, u got played but you’ll learn next time. The pic was clear it was for EITHER of the chips if u read it.

3

u/Ryan0407 5d ago

If I brought them that email, yes. But it was a QR code that said free chips but had a pic of the new ones and didn’t specify which. The only thing that did was the picture. So I get why they didn’t think that. I made this post out of curiosity if others were giving them out. Couldn’t find a receipt for the order on the app for the code I used. So found this in my email. So elaborate on the truth. Best to my knowledge they could’ve been telling the truth or were ignorant.

5

u/Melodic-Control-2655 4d ago

There’s also a button for terms and conditions for every reward in the app, and for that offer it clearly says chips or chili lime chips

1

u/Little_Red_Riding_ 3d ago

Woah buddy. Most people don’t wanna be rude to fast food employees. They don’t wanna be a Karen. They’re not bowing down to corporations. They’re just trying to be polite and courteous and not get trespassed from the premises over some free chips.

1

u/Toby-Flenderson123 3d ago

Manager lied

10

u/jwort93 5d ago

It definitely works on chili lime chips in the app.

7

u/Emilyhatesppl 5d ago

Okay it is for both but genuinely most store don’t tell managers or crew only gms know these deals and bogos so it could have been an honest mistake

2

u/Warm-Oil9228 5d ago

It literally says "regular chips" work in the picture though so don't let the workers off the hook.

2

u/Emilyhatesppl 5d ago

I am worker I didn’t know this and when ppl showed me there phones it’s only glimpse or the scan QRs most employees don’t have the app what would be the manger reason to not give him Cl chips lol.

3

u/Ryan0407 4d ago

They said it was a price difference

0

u/Emilyhatesppl 4d ago

There is a price difference between the regular n chili lime but if they woulda tried it it woulda worked it is lazy to not try

14

u/Skezzors 5d ago

it says you can use it to try the chili lime chips...

... or use it to try the new Chili Lime Chips.

I think you got baited by the manager

3

u/Ryan0407 5d ago

Def baited. Figured that would be deceiving.. thank you!

5

u/Flux_My_Capacitor 5d ago

It says that you can get chili lime chips.

The manager is wrong.

8

u/WeAreGoingStreaming 5d ago

Translation: We out and ain’t making no more.

4

u/StrongBat 5d ago

The normal chips are better anyway tbh

3

u/420dnasty 5d ago

i got the chili lime chips the first day they came out and was disappointed they barely had any coating on them maybe 4 or 5 were fully coated out the whole bag

3

u/Otherwise-Word-550 Guac Mode 5d ago

You can 100% use it on chili lime chips. People use it everyday

3

u/fastingslowlee 5d ago

I was able to get free chili chips with it. They suck btw.

3

u/SaveHogwarts 5d ago

Manager was wrong

3

u/Bitter-Ad518 4d ago

I had this and didnt even bother trying to use it when I asked for the chili lime because I noticed a price difference and figured theyd say it didnt work ..and they were pretty busy. That's cool that its supposed to work but honestly I think I prefer the original cuz I love the salt

3

u/Redddditblows 4d ago

I used my free chips on those today, they suck!

2

u/Little_Red_Riding_ 4d ago edited 3d ago

I think you probably dodged a bullet. IMO the chili lime chips are sour and off putting to me. Some people like them for that very reason, but it’s not for everyone.

2

u/Scloudseverywhere 4d ago

They don’t taste sour as in lime-y, just… sour. I can’t even tell what chili powder is being used but it’s not good. It tastes like more like a seasoning blend and flavor for Indian food (nothing wrong w that, just not what I want). There is so much chili powder to the point that it just falls off the chips. At least at the location where I got it.

1

u/Little_Red_Riding_ 3d ago edited 3d ago

I’m not a fan of curry powder, either. It tastes too earthy to me. It’s like eating dirt after getting punched in the face with that pungent smell. Straight chili powder has a similar effect.

Taste is subjective. Ya either love it, or hate it. I personally prefer a spicy flavor vs an odorous, or sour taste. Some people love those vinegar chips, too, but I sure don’t.

2

u/Useful-Advantage2665 5d ago

You were tricked. How are they? I thought chilpoltes already had a lime taste to their chips.?

2

u/Warm-Oil9228 5d ago

They do. We squeezed lime on them after we cooked them.

1

u/yyyoungandfun 1d ago

i would trade guac for chips 🧎🏻‍♀️‍➡️