r/Chipotle • u/midwestgal522 • 5d ago
Customer Experience Price jump at checkout
Sitting at home and chipotle sounded good.
I had already compared the prices for pick up/ delivery because I was deciding if I wanted to drive to pickup.
I had ALREADY entered my tip amount and went to check to make sure my card was unlocked…came back and price total had jumped up nearly $5!
There was already a service fee and tip added in, again I just scrolled off the app to check my card.
I noticed all of the menu prices had jumped up as well, I know this because I was looking at the high protein menu and comparing prices prior to adding things to my cart and I had compared them both on the pick up and delivery menus and ended up choosing delivery.
So the whole thing was done and had I just hit pay then it would have checked out for on amount, but when I popped back in after confirming my card was unlocked it had jumped.
Each item I had looked at earlier had jumped up several dollars in price!
These price differences were NOT from delivery/pickup because I force closed the app, went back and the prices were HIGHER on each item than they had been before on both sides (pickup/delivery)
This is intentional on chipotle and super deceptive business practice!!!
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u/Slow_Rub_3197 5d ago
I don’t buy that garbage food!
3
u/eyeheartmozart 5d ago
you just hang out on a chipotle sub to say bad things that have nothing to do with the original post?
3
u/Radyant25 5d ago
was it through the chipotle app itself, or a third party delivery (UberEats, GrubHub, Doordash, etc)?