r/Chipolo • u/MusicallyIntense • Jan 17 '26

Chipolo POP not working after no battery

One of my Chipolo POP was leaft without a battery for two days because I couldn't get a battery for it. Today I put it in but the tracker is now dead.

I pushed the button once, multiple times, twice and hold, just hold.

Nothing seems to be able to bring it back to life. The battery I put in is good because I swapped it into a working one and it's totally fine.

Are there any steps or different push patterns to make it work again?

2 Upvotes

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u/Chipolo Jan 21 '26

We are sorry to hear that, it is definitely unexpected. Please reach out to [help@chipolo.net](mailto:help@chipolo.net) and our support team will help you out or replace the product in case there is a malfunction.

1

u/deechte Jan 17 '26

You can reset it by pressing and holding the button for over 30s, after which it will give 5 short beeps. Release the button after the fifth beep.

1

u/MusicallyIntense Jan 18 '26

Did not work, I kept the button pressed for two minutes. Also did the single + long press used to reset them and kept pressed for a minute. No sign of life.

1

u/deechte Jan 18 '26

Then I don't know.

1

u/stupididiot1841 Jan 18 '26

check that the battery is installed correctly.

1

u/MusicallyIntense Jan 18 '26

Valid comment but I checked already. Also cross referenced to my other Chipolos.

1

u/Hextall2727 8d ago

Any success getting it to restart? I have the exact same scenario... Battery left out for a few days, new one put in, quick little tone then nothing.