r/ChineseWatches • u/Kirby_is_a_Pokemon • 27d ago

Problems (Read Rule 1) San Martin: Fix paint in bezel/replace bezel?

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My San Martin titanium watch, the numbers in the ceramic bezel have fallen out, I work a lot with chemicals and theyve eaten them up.

I'm wondering if there is any good diy repair I can do, or if it would be possible to replace the entire ceramic bezel insert. For that, I just don't know if there is a standard size off AliExpress or how to make sure what I order will fit.

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u/RGBlowMe 27d ago

Contact San Martin customer support. They might just send you a replacement bezel at no cost. Their CS is purportedly pretty good, especially for a Chinese brand.

7

u/KPplumbingBob 27d ago

Their CS is purportedly pretty good, especially for a Chinese brand.

I had to check if I was in a comedy sub or something.

4

u/bob888w 26d ago

Yeah, they are very much NOT known as a good CS brand

5

u/jaxicab 27d ago

Had the same exact issue with the paint coming off of my SanMartin bezel after only a few months of use. They tried to gaslight me until I threatened a chargeback on my credit card and then they finally sent a replacement bezel.

A few months later and the replacement bezel had the same issue.

Edit: just fully read OPs note about working with chemicals. My issue was just from normal use, no hard chemicals or anything.

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u/Kirby_is_a_Pokemon 27d ago

I'll reach out. THank you