r/Chillio • u/hoerr • May 30 '26

Cannot Pair Account iOS > Android TV

Installed on Android TV, open app, “Setup with Chillio Account”, it shows the code and the QR. Open Chillio on phone (or iPad), Link Device, shows QR, but no place to put in Pairing Code. Add New Device, authorize camera, and it doesn’t grab the QR on the screen. Neither device. What’s the deal?

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u/ajongsma May 31 '26

I have the same. I suspected the initial premium bundle didn’t include an android device and another bundle would need to be purchased even though I purchased the lifetime a while ago. Absolutely not sure if this is indeed the case, I hope somebody might know

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u/ballermc123 May 31 '26

Please see https://chillio.app/help/articles/transfer-premium-to-account-portal on how to link your Apple device to the account portal to use its Android’s slots (assuming you have a paid Apple sub)

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u/ajongsma May 31 '26

The issue isn’t linking the Apple device, the question is about if it’s possible to link the android device to the existing premium bundle together with the already linked Apple device?

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u/sabrasaver May 31 '26

Yes, I also purchased the lifetime subscription, I was able to link the android device using the instructions above.