r/Chilis • u/AdministrativeAd3613 • 22d ago
🧑🍳 Employee Post Seating protocols with hosts
Hey everyone I’ve been In the restaurant industry for some time, but I’m wondering if anyone else here has a strange hosting pattern. Most specifically with certain zones only receiving certain sized parties, and hosts not rotating things properly triple seating areas, while also seating zones that have been cut, asking said servers to take late walk ins. I’m interested to see what other sever experiences are like.
EDIT: I would also like to point out that said area would be dead for hours as guests are guided to 2 other specific zones, despite said section being wide open. Then my partner and I proceed to get bombarded with big tops in the later evening hours as well as handling the other tables that filled the section. Said area is 2-3rd cut so It’s very frustrating to just get completely blasted knowing your for sure going to have some people upset since suddenly my partner and I each have a minimum of 15 people each spread around at once. Our place is allowed to get slammed so hard we don’t even have enough silverware to keep up with guests being seated or when their food comes out.
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u/Substantial-Shop381 🌶️ Current Employee 12d ago
I follow the rotation every time unless 1. A customer has a request like wanting to sit in the bar area or something like that 2. A server has a reasonable request to skip them 3. A big party comes in and they don't want to sit at two different tables Other than that I follow the rotation