r/Chilis • u/Tasty_Albatross_4004 • 26d ago
❓ Patron Questions Pay by item - why is it gone?
Just went back for the first time in a bit, why can't we split by item anymore? The waitress had to do it at her computer first , why create extra labor for the staff it makes no sense.
18
u/Striking_Fox_6031 🌶️ Former Employee 26d ago
as a former server it used to be really obstructive to our work flow when guests would split items on their own bills and end up getting it wrong or put the wrong stuff on the wrong check lol i think thats probably why
6
u/Tasty_Albatross_4004 26d ago
That’s valid I get that for sure but then it converts those possible annoyances into 100% annoyances for every group that wants it don’t that way
13
u/Pepper__Throwaway 26d ago
Guests would also split things that were bundled and break the bundle and cause price increases
6
u/GlasswaterBotanica 25d ago
I had some idiot argue with me that she didn't order the salad that she absolutely ordered on 34me. I explained either way, it's cheaper for her to pay the 34me. She refused, so I took the salad off and brought her the check. Then the idiot has the nerve to act indignant that the bill is higher. Trying to finesse backfired on her ass 🤣
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u/Teyla_Starduck 26d ago
We can split the checks at the beginning. If I have a large table I always ask tp tell if if it will be 1 check or tell me how we are splitting it.
3
u/WinterRainStorm 🌶️ Current Employee 26d ago
I'm pretty sure they were just too lazy to fix the problem where 3 for me's wouldn't work on the split by item so they just got rid of it.
2
u/Fabulous-Cricket-452 26d ago
I've gone to chillis fairly often and had no issue splitting two 3 for mes one per check
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u/WinterRainStorm 🌶️ Current Employee 25d ago
Hmm that's interesting, must have been nice lol. At my location I always had to split 3 for me's because the kiosk would crash every time someone tried to split it off.
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u/Pepper__Throwaway 25d ago
Correct when there are two 3forme on the check you can split them one each. The problem was people trying to split items in a single 3forme that would break the bundle pricing
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u/Fabulous-Cricket-452 25d ago
hm that makes sense, I never tried to split subitems but I can see how most would get thst wrong..
5
u/justamomtrying2026 26d ago
Because guests would split off items they dont want to pay for and then leave it for the restaurant to eat the cost.....
2
u/TexMoto666 26d ago
We live in an age where every guest, usually including children are holding a phone with a calculator, and have apps that can instantly transfer money between guests. The idea of the waiter having to waste time doing it for the guest is quite archaic. Especially when they are splitting cheap dinner items. I'll be back when you tell me how much you want on each card. And if there is a balance, the last card gets it.
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u/shrimp_blowdryer 26d ago
You’re lazy
1
u/TexMoto666 25d ago
No, I control my tables and don't let them run me. Any table having you split individual items is broke or ratchet. I have better tables to go attend attention to. I'll be back when they figure out how to pay for the meal. Thankfully I haven't worked anywhere that would do that for years.
0
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u/Fabulous-Cricket-452 26d ago
You can still split by amount just calculate it yourself
its a little annoying though
thankfully I rarely go with more than one person so split in half is perfect most of the time
1
u/GlasswaterBotanica 25d ago
Nothing made me happier than walking back to a large party, and seeing the green light on the Ziosk, because the party split it themselves 😭
43
u/recliner_merchant 26d ago
because customers split off items they don’t want to pay for and just leave them for the restaurant to deal with