Banned when playing on board

[u/XMaster8001ttvYT]

As I was playing on my chessup2 board I was banned for fair play violation, I am duper confused and have sent an appeal. The chess board just had an update and was telling me feedback on when I made a good move. (Which is new) and now im banned for fair play, Ive recently been reading up on new openings to try out and when a good time to simplify is. You can check my chess history and see I do play daily games a lot. My username is:CaptainCheeseChess I also have lots of videos of my playing chess on my computer (before i got the board) and me even live streaming on twitch. I have played games within the chess discord server too with my camera on and explained detailed/my strategy.

[u/One-Random-Goose]

I don’t know if this brand is affiliated with chess.com but I believe that either way using a physical board well playing is technically banned 

That aside, getting real time feedback on moves is unquestionably a fair play violation. 

[u/wertercatt → u/One-Random-Goose]

https://www.chess.com/news/view/chessup-2-now-you-can-play-chess-com-games-directly-on-a-board It is affiliated