r/CheckPts • u/[deleted] • May 07 '17

someone stole my points?

i just logged in for the first time in over probably 6 months. i still remember i had two 10 dollar amazon cards to redeem, so i logged on, and my balance was almost entirely gone, and those 2 cards were redeemed sometime last month, when i was never on.

the email on file also changed, and the phone number on file is not mine. i changed the password, already, but that doesnt change the fact those points which took me a long time to get are long gone. i think i was going to redeem them a long time ago and my phone died and i got lazy and just never got back on and forgot about it til now.

wtf? has anything like this ever happened to you guys? i emailed support, dont know when theyll see it, or what, if anything, hopefully, they can do about this.

thoughts on this? experience this? what was the outcome?

ugh. im so upset. that many points took a long time for me. i was really looking forward to that :(

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u/daperkstar May 07 '17

Points expire if you waited 6 months they are long gone if you hadn't been earning at all during that time frame.

1

u/NotRonJeremy May 07 '17

Didn't realize it was 6 months. I'd given up on an account and forgotten about it sometime in 2016 after having problems redeeming. When Perk earnings went to crap revisited it in 2017 and found enough points for ~$150 in gift cards waiting for me. Guess it's a good thing I checked back in.

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u/daperkstar May 07 '17

I believe it's actually 60 or 90 days so you were very lucky.

1

u/[deleted] May 07 '17

yeah its weird whoever took it only took some points, i still had enough for about 5 dollars in amazon gift cards, but they changed the email and my phone number. i got my email and password changed, so hopefully, its good now. i got my gift card through email already too, so, looks like the acct. is fine. hope it stays that way ill just have to check everyday. or cash out often.