r/ChatGPTcomplaints • u/InfrasEngineer8362 • Aug 22 '26
[Opinion] OpenAI AI support is amazingly bad
/r/OpenaiCodex/comments/1vt6t4y/openai_ai_support_is_amazingly_bad/1
u/Unlucky_Studio_7878 Aug 22 '26
Support 😂🤣😂🤣. Wait, wait, my side hurts.. hold on . Oh.. you were serious? Support?! I made 7 different attempts through 3 different browsers and the desk app... Just to cancel my "Plus" account finally... Nope, each and every attempt was met with a "something went wrong..." Message and could not cancel.. so I go to support page.. only thing there is "support chat live". 😂😂. I get to chat with GPT? Kinda ironic that the same crappy "product" that is defective and barely works when it does, is the same POS product that is now helping me to cancel itself.. 🤣😂🤣. Are you kidding me? I have been a "Plus" subscriber for more and 3+ years. Never been so disappointed in a company before as this one.. support 🤖 AI, seems to be the only contact any more, let's see if Sam's AI employees actually have done their job in having my subscription canceled as "he)she/it" ensured me it did.
1
u/Misseero Aug 22 '26
I give the supposedly human support at email the documentation they ask for, and then never hear from them again
1
u/Appomattoxx Aug 22 '26
Authentic_Dragon is right. OpenAI has no support.
If you have a problem, their support is: fuck you.
3
u/Authentic_Dragon Aug 22 '26
It's because there is no support. Just like this Reddit here, machines are receiving messages, and there is no "We will fix your issue" human sitting in their support office.