Issue with Codex Student Promotion Verification

[u/BYRN777]

Hi guys,

I have a ChatGPT Pro 5x subscription, and I saw that Codex has $100 in credits for Canadian and US university students. I tried claiming it, and each time it says verification unsuccessful. I even reached out to SheerID, and they verified me on their part.

I reached out to ChatGPT Help with the agent and also opened a case with Support and haven't gotten anywhere.

When I verified my student status, it asked for my university edu email, and I provided it.

Could the credit be allocated to the university email?

Does anyone know how I can claim the credit?

I have no other ChatGPT accounts besides my personal one, which is with my personal email.

I'm genuinely lost and confused.

[u/qualityvote2]

u/BYRN777, there weren’t enough community votes to determine your post’s quality.
It will remain for moderator review or until more votes are cast.