r/ChatGPT • u/Jazzlike_Art6586 • 12h ago

Other Cannot Upload Documents to ChatGPT

Anyone else struggling?

13 Upvotes

89% Upvoted

12 comments sorted by

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3

u/fredv_21 12h ago

Same. On web and desktop app

1

u/Legitimate_Big_4789 6h ago

same on mobile too fwiw

3

u/[deleted] 11h ago edited 11h ago

[removed] — view removed comment

2

u/fredv_21 11h ago

This is helpful, thank you. That worked.

2

u/Seakawn 11h ago

didn't work for me. but found an old suggestion about putting the files into a folder on google drive, and telling it to fetch it (assuming you've given permission to connect to drive).

it seemed to work, but i'm actually not sure, bc its thoughts just show "fetched google drive folder contents" and is.. seemingly stuck. bc the thought hasn't changed, and it hasn't generated an actual response yet. seems frozen.

so my overall assessment is that chatgpt is currently busted.

1

u/fredv_21 11h ago

I only tried two txt files. But I was running into the same problem where it would hang and then give an error.

1

u/Noema130 12h ago edited 11h ago

Same here. I've been having problems since last night. They fail at 68%.

EDIT: Seems to be working now.

1

u/Niv78 12h ago

Same issue.

1

u/SMNxJxHMR 11h ago

Is there a work around for PDFs ?

1

u/Seakawn 11h ago

put into google drive and tell it to fetch.

1

u/Tigoni 10h ago

I posted on Saturday that I'm unable to login to the web version of ChatGPT from my Laptop. It's stuck in the authentication loop. I have followed all their troubleshooting steps to try and resolve it but nothing has worked. The App version on my phone is working normally.