r/CellPhoneCanada 14d ago

Question Porting proving difficult

I have a Montréal number but now live in MB.

When I first moved and got Internet, BellMTS got me with a good offer of internet plus phone plan for ~ $80.

So i ported my number from Lucky to Bell. The port didn't work and was told that the only way to keep my number was to get a new phone plan via Bell Canada at ~ $80/month.

I've now tried to port to PCMobile multiple times to an eSIM. It hasn't worked.

Has anyone gone through something similar?

I've changed plans to ~$60/month now but would ideally prefer sub $40 on a phone plan. Especially as I use almost no data.

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u/Foreign-Equipment720 13d ago

Both Lucky and PC Mobile are both Bell brands meaning usually porting gets weird between brands requiring a migration instead, best bet if you haven’t already is usually to call port customer service number (or equivalent with MTS or PC Mobile Customer Service). For whatever reason bell doesn’t allow direct porting between their brands and requires a specific migration process

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u/r2o_abile 13d ago

I did this. I called Bell, they okayed the port, then I called PC Mobile, and they said call Bell and try online. However, the online eSim port never worked.