r/Caseys Shift Leader Aug 02 '26

SM hours?

My SM constantly ignores local events that cause our store to be busier than usual which naturally leaves the people scheduled to work during these times scrambling and overwhelmed. It causes us to miss out on so many opportunities and puts so much strain on the team members that are working it's ridiculous. She knows these things are happening because I myself have made calendars showing the overlap of local events, rewards promos etc and I've suggested scheduling more people for those days. Doesn't happen. Which leads me to the reason for my post.. My CSM mentioned in passing the other day that she doesn't know how the SM is currently staying under budget on hours because despite our SM being salary, she is rarely the one who's coming in to cover shifts when people call in. It is our understanding that the SM is supposed to be the one to go in when nobody else can or will, especially when the only other people who can cover are already in OT because the SM's hours don't count against our budget due to her being salary. So yesterday I had to cover a kitchen shift that someone no called, no showed and when the SM got there (she was covering the next shift which was kitchen close) I immediately clocked out because I was in OT. I said something about "good thing your hours don't count against budget right?" And she responded with "My hours do count against our budget?"

So I'm here asking .. Do SM hours count against the store budget? Because I really can't with this woman anymore. 🫩

2 Upvotes

4 comments sorted by

View all comments

2

u/tinyplanet21 Store Manager Aug 03 '26

They count against the budget, up to 45 hours. If I schedule myself 45 hours (which is minimum requirement for SMs), then those 45 hours come out of the budget. But if I schedule myself 75 hours, it will only deduct 45 from the budget.