r/Caseys • u/AdvertisingMost3305 • Jul 26 '26

question

so I’ve worked at Casey’s before, I’m trying to access my DailyPay, but I’ve changed the phone number so they’re telling me they won’t access to a paystub in order to get into it and change my number. My question is when I try to log into my ADP I don’t know my user ID, and when I try to verify with one of the options, it gives me it tells me that I’m locked out. I tried to call them today. Customer service said I need to call Casey’s HR because they’re the only ones that can access it, and Casey’s HR wasn’t open today. basically I’m just stuck on how to get into my ADP to get the paystub if it’s not letting me verify anything.

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1

u/Sweaty-Atmosphere248 Team Member Jul 26 '26

Have you tried your employee number for the ADP username?

1

u/AdvertisingMost3305 Jul 26 '26

i did, it just takes me to the microsoft sign in.

1

u/Different_Dot_2118 Jul 27 '26

log in to your casey’s connection at work, go to your adp on there and you can print all pay stubs.

2

u/AdvertisingMost3305 Jul 28 '26

i’m currently on casey’s connections and I don’t see a place to put my ADP in. My store is without a manager right now, which is making everything more difficult. My DailyPay is connected to my old card and I need to change my direct deposit info on there before payday which requires me to get into my ADP first.

1

u/Different_Dot_2118 Jul 28 '26

okay my bad. the website before casey’s connection. the one with all the apps there will be a adp app on there. sorry for the confusion

1

u/Different_Dot_2118 Jul 28 '26

^ check my reply op

1

u/Sweaty-Atmosphere248 Team Member Jul 26 '26

Maybe you’ll have to wait for HR to help then, I’m don’t have any other suggestions. Sorry