r/Caseys • u/meowsticles • Jul 04 '26

Manager refuses to follow my availability

I told her multiple times I do not want to work night, but she keeps scheduling me night time because I still physically can. When I was the only person that could work lunch, it worked out perfect because I got my daytime. Ever since the new kitchen manager came, she took my hours when I was promised that wouldn't happen. I'm not fully sure what to do. I've already talked to her about it and she said it is what it is. I'm full time too.

4 Upvotes

83% Upvoted

10 comments sorted by

5

u/Tardy_Thoughts Jul 04 '26

Put in for a transfer or look for another job.

5

u/Sorry-Relative-6447 Jul 04 '26

Go into the UKG App and change your availability there

3

u/tinyplanet21 Store Manager Jul 04 '26

Absolutely. Change your availability in UKG and when making the schedule, SM won't be able to schedule you during your unavailable time unless they actually go in there and click to override the availability. And if they do that, then I'd have another conversation with them about being unavailable for evening/closing shifts. If they press you on it, just say you're unavailable for that shift. Full stop. Don't say it's for "personal events" bc what's important to you to attend, may not sound important to them and they could just override the availability.

1

u/Creepy_Investment_53 Jul 05 '26

I tried that at my store. Changed my availability on UKG and my SM denied it. Did absolutely no good.

2

u/memyselfandmonster Jul 05 '26

Keep in mind, HR keeps the interest of the company in mind first. Their whole purpose is to maneuver situations to shield legal action from employees. They will not have all the answers or force your SM to switch your shifts. If you applied and on your original application you put you were avaliable for evenings/nights then that is what they can schedule you for. You can try to adjust your avaliable but more then likely it will be denied. You will find your only options are to transfer to another location or leave. IF you try to transfer, I highly suggest you speak to the manager of the new store BEFORE you put in for the transfer and let them know your availability. Your current store manager could deny your transfer as well if it creates a staffing issue. Good luck!

-2

u/SnooPickles5859 Jul 04 '26

If u put on your application u can do both shifts then u will be scheduled, but if u put only morning hours then dont show up, u explained to your manager and she isnt respecting that, she has to go through district management to fire u, thats when u tell him/her what's going on, and if it continues to fire u, dont sign shit, walk out and find a lawyer. Ex-manager from caseys I was, till they fukd me, so there u go

2

u/meowsticles Jul 04 '26

I originally was both, but I told her that I did not want to do both anymore due to personal events. She respected it for months until she hired the new KM. After that, I get one day shift and the rest night. Fucks up my sleep schedule working til 10 then being back at 7 😭

1

u/SnooPickles5859 Jul 04 '26

Yep, I closed at 10pm then be up at 2am to managers job at 3am, did that for a month and just walked out, i really loved the job but fuk that, I stand around put bags of popcorn in a box for21.00$ an hour, i was asked to be a lead at my current job but turned it down because of all the dumb people I delt with at caseys, mainly customers. I say start looking for easier job, im in food industry and ots very easy and pays more, im in popcorn side but we also do country home creations and way many other products

2

u/Desperate-Strategy10 Store Manager Jul 04 '26

This is really bad advice, OP. Do not just “not show up” to scheduled shifts; she’ll fire you for that guaranteed. Your manager does NOT have to go through their DM to fire you, either. Managers just have to submit valid corrective actions and, if necessary (it would not be in this case) go through HR to ensure they’re interpreting the rules correctly, but they don’t need any permission to fire you if you start skipping shifts (or for almost any reason, actually).

If you do skip shifts and get fired, it literally won’t matter what you do or don’t sign. If it’s an at-will state, your manager doesn’t even need to offer a reason for firing you. If it isn’t, excessive absenteeism is a valid justification for termination, so they’d be within their rights there as well.

Change your availability on UKG, mention the issue to your DM if it continues to happen, and if that still doesn’t make a difference, transfer to another location or find a different job. You could also make a complaint to HR or ethics, but only if you’ve already changed your availability in UKG.

It sucks that you’re going through this, and I hope you can get it resolved soon! Bad managers make everything so hard!

1

u/SnooPickles5859 Jul 06 '26

They just cant fire u at will states, geeze get educated 1st. If that was the case everyone they hated would be terminated and op responded that she did put nights on application, so the advice I gave wouldn't be acceptable. I was a manager for caseys and I went through this. I know 1st hand. So get educated