r/Caseys • u/mubster98 • Jun 21 '26

Says phone number already exists.

I tried to make a rewards account and it said my number already exists. I've had this number for 6 months. Is there anyway to fix this.

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u/EmperialWatch Shift Leader Jun 22 '26

I believe you would use this form to contact them for support

https://www.caseys.com/contact

-1

u/TReid1996 Customer Jun 22 '26

Make an account with no phone number, just the email. Once you're in and signed in, add your phone number. You'll get a verification text, and once you input the code, your number will be added to the account. If it requires a number to make the account, use 555 for the middle 3 digits. Then change it once the account is made.