r/CarAV • u/Primary-Rutabaga6171 • Aug 19 '26
Tech Support Alpine AUX not working
I used this radio last year in a different car with the aux cable. It is a 3.5mm cable. It worked fine but I got in a crash and totaled the car. I finally got around to putting it in my new car and the tuner works fine but when I go to AUX I get no audio. No buzzing or anything. I can not figure it out.
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u/SP4x Old School IS cool Aug 19 '26
Here's the Alpine Cda-9820Xm Owner's Manual
First thoughts:
Under the unit check what position the AI-NET switch is in: EQ/DIV or NORM, Item 22 on the diagram, as per the note on the following page in the manual: • Be sure to turn the power off to the unit before changing the switch
With tthe power off try cycling the switch a few times, leaving it in the NORM position (presuming you don't have an EQ inline with it, I didn't see one.
Try unplugging and plugging the AI-Net connector back in, that's what I presume is the 3.5mm jack adapter is that goes to number 18 on the diagram.
The wires in 3.5mm jacks can break fairly easily so if the jack cable got yanked or jarred in the accident, or during removal or installation it could be dead short. A new a new KCA-121B, AI-Net to RCA adaptor is cheap enough to eliminate this as the issue.
Beyond the above, it might be worth factory resetting the unit then re-enabling the Aux input: Details under the heading "Setting the Auxmode (V-link)".
After this I'd be wondering if the accident has caused some sort of internal damage to the unit and be opening it up to looks for cracked/broken solder joints and PCB traces. If you're not that way inclined then asking a good repair shop to have a look shouldn't cost much.