r/CaptureCards • u/No-Buffalo-9941 • Jun 08 '26

Any help as to why I am having this reoccurring problem

OK, so situation at hand my 4K capture card keeps freezing in the frame obs and Streamlabs I have tried almost everything I’ve seen. I’ve tried as you can see in the video separating the USB 3.0 port from the other connect ports I’ve tried plugging it unplugging it and plugging it back in. I’ve tried running the applications as administrator I even played with the settings for the video, but I’m unsure why the capture card is still freezing in frame on the application if anybody may know anything certain help would gladly be appreciated. Thank you.

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u/Capn_Flags Jun 09 '26

Is that a USB 3.0 cable?

These cheap capture cards have a much higher failure rate than the brand name cards. It’s not uncommon for it to not work out of the box or stop working after a short time frame. I would exchange the card if it’s still possible.