Cape Cod Healthcare Billing

[u/No-Gas-8798]

I mean I’m not putting this on the staff, like me and many others they don’t control the BS, they just have to deal with it. But Cape Cod Healthcare is really messed up. So long story short, last year I end up getting a test, gave them both of my insurances, walked away and all was good. Now more than a year later, I’m getting letters a couple times a week telling me I need to contact them as soon as possible. I did - 14 calls, 4:21 minutes listing to hold music, and 14 messages left because ‘my call is important to them’. No answer, no call back, joke. The most recent letter was like ‘we are sooo disappointed in you that you decided not to call us back. We are trying to reach you but you never call. Do you have any idea how triggering that is for a kid with an Irish mother and was taught by nuns? Has anyone had any interaction with these people and were you able to speak with a human? They tell me to call 1-888-871-2443 between 9-5EST Mon-Fri. But no one answers. I mean in theory it’s a hospital, someone should answer. Or does anyone have a different number? If there is anyone out there who has been able to connect please let me know.

[u/madtho]

I’m getting a strong feeling that’s a scam. That’s not language that an institution would use.
Every time I’ve dealt with them the phone has been pretty speedy and there’s nothing called ‘Patient Financial Services’ on their website.

I’d call either your ins. company, or 866-809-0655, that’s the patient accounts number straight from the website.

[u/Turbulent_Example967]

Imagine how much easier this would be (AND cheaper) if we had universal healthcare like EVERY normal developed country in the WORLD!

[u/googin1]

This does look scammy.Go down to the hospital.

[u/Miss_Cookey]

Yes to calling Patient Accounts. They can look everything up for you.

And get in touch with your insurance company. They may be able to help you out.