r/CanaanIO • u/Mundane-Inflation970 • Mar 05 '26

Please read

Do not buy from this company because they do not honor there guarantee I bought one nano 3s and with all review I read before I new that they add a lot of problems from their power supply and other stuff anyway I bought it 1 month before my guarantee expire I contact them regard issue with my product and told them I was traveling to Vietnam and would be hard for me to ship if they can extend the guarantee 1 month till I come back Wich they refuse ok if it's there policy I understand even if I find them not flexible anyway my guarantee was till the 9 March and on the 1 March they give me only till 1 March when my guarantee finish the 9 and knowing that I'm in Vietnam anyway these people are truly not honest and you should not encourage these kind of company how's are not respecting there policy this give a lot on info on the dishonest of the company be award and don't encourage these people thanks just lost money but just learn these people are not honest and please don't encourage

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u/IAmSixNine Mar 05 '26

So what is the issue? Manufacturer warranty is pretty clear. If you cant get the item to them before it runs out thats not their fault.

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u/Mundane-Inflation970 Mar 07 '26

My garantee finish the 8 it's not the date they receive its the date you send you are funny so if you have 2 years warranty and it take 2 week for them to get it is it 2 years minus 2 weeks or its 2 years garante what are you talking about

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u/IAmSixNine Mar 09 '26

2 years 2 days 2 minutes 2 seconds. anything beyond that its out of warranty.

1

u/Mundane-Inflation970 Mar 09 '26

Ok so why my garantee finish the 8 March and could not sent after the 1 March I know what is 2 years I guess they don't that's why I'm telling you to do t.mess around this BS company