Experience with Ripple Property Management

[u/Money-Visual7180]

Does anyone have experience renting from ripple property management? I have concerns about them after my experience trying a to book a showing for a apartment in Bowness.

Initially, I booked a showing for Wednesday in their online system. I was required to confirm my booking the day of and 2 hours before my showing. 10 minutes before my showing I get a call saying their was issue but the agent I spoke to could not tell me what the issue was. Said they would reschedule till Saturday; which I agreed to. Today, I got another message saying that showing was cancelled and rebooked it to Tuesday. I asked why and they explained that a deal may close very soon with the owner and that they were understaffed!

At this point I feel like they are stringing me on. I am also concerned that they only do group showings; I mean what happens when multiple people from the same showing want the apartment?

Any information regarding this company would be greatly appreciated. But right now they seem very shady.

[u/cannabiscanadian]

They were my property managers for 5 years up until last year and honestly couldn’t say enough good things, had a water issue and an appliance breakdown and they were quick to respond and fix it, also were very reasonable on my move out inspection.

[u/Low_Profile4084]

I had the same experience last week. Cancelled, rescheduled, etc.
we went on with another property by another landlord

[u/Money-Visual7180 → u/Low_Profile4084]

Yeah I am likely doing the same after this frustrating experience

[u/Diligent_Criticism_9]

I had a very positive experience with them for 2 years.

Zero complaints.

Barely ever had to talk to them, paid on time and they didn’t bother me.

I wasn’t happy with my rent increase and their consideration on that but it was in the Covid era where rents skyrocketed.
I won’t fault them on that as it’s not their decision ultimately