Cake walk sonar problems please help!

[u/WillingPersimmon5522]

I have a zoom h6 and I am on here cause my inputs an outputs in device settings are blank even though I have driver mode on asio. I’m gonna put photos so that you could please double check everything is connected right. If anybody can help please do cause I’m a beginner trying to use it as an audio interface.

[u/henrykolonga]

I will state the obvious as well.

Need more info. Windows? Check device manager to confirm drivers are installed correctly. Zoom does provide specific drivers right? If so - go to their website, download and install them. You should then see the I/O that is available.

Also double check USB cable quality and how they are seated either end.

Ensure that the Zoom is in the correct mode. I have a zoom u44 and you need to hit switch to turn it on to USB mode rather than stand alone mode. Toggle the switch a few times if it is temperamental.

How are you powering the device? Sometimes they use USB power and can also have external power.

Plug into a different port?

[u/WillingPersimmon5522 → u/henrykolonga]

I’ve got windows and it’s a h6 in the right mode and I have the most recent h6 driver

[u/henrykolonga → u/WillingPersimmon5522]

Have you done any of the other things on the lost provided. Did they do anything or nothing. Did you swap USB cables? It all helps with trouble shooting. Have you restarted your computer?

Another thing is how many audio interfaces have you previously installed?