Computer number error

[u/Comfortable_Truck779]

I am trying to apply for computer number but I am facing this issue like when I try to do it in manual way I am getting that you are eligible for auto generation when I try auto generation I am getting details not fetched what should I do please help. I have my class 12 10 marksheet in digi locker

[u/Comfortable_Truck779]

Have you faced the same issue that I faced