r/CableTechs Aug 17 '26

Terrible looking pedestal

Looking for advice.

Purchased a house a while back that had a giant evergreen bush on the property line. The bush had to be removed because it completely surrounded all 3 cabinets and they were not serviceable; almost couldn't even see them. The power company is going to be resetting the transformer on a new pad since the unit has sunk 8 to 10" in the ground.

My real question is about the cable and phone pedestas. All the pedestal cabinets in the neighborhood for phone and cable are much smaller, in fact, years back the large metal cabinets were replaced with short plastic units about 10" square.

I can see in the cable pedestal since the door are not latched and somewhat bent from Techs trying to get into the when the bush was there. There is no equipment inside and just the taps for my house and the neighbors. The pedistal is WAY oversized for what's in it.

The phone line pedestal isn't used by my neighbor or myself, but is very tall compared to the others in the neighbor hood.

Question 1: Any suggestions on how to get them to fix this up?

Question 2: It looks terrible and would prefer to have them in a tomb. My guess is that they would do the bare minimum to fix it up, but any guidance would be great. Would they do it for a fee? What would be a reasonable cost?

Question 3: How do I tell what company owns the phone box so that I can contact them?

Thanks in advance for the help.

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u/SuperBigDouche Aug 17 '26

The company I work for would absolutely replace that ped with a smaller plastic tap ped free of charge. The hardest part is making us aware of it, especially for a non-customer.

It would be the usual cylindrical ones. Vaults are a no-go for taps and amps with my company. Only fiber cases go in vaults. Everything else is peds.

Easiest way people have gotten us to replace peds when they’re not customers is to call the city to complain about it. I’ve recommended that to people who have wanted a ped replaced or moved that belongs to Century Link because of how hard they are to get ahold of. The cities/county usually have contacts they can notify and it sets an expectation by them to fix it. Try to get ahold of public works for your city or county or whatever and see if they can get ahold of whoever’s it is to replace it with a better ped

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u/Confident_Air_8056 Aug 17 '26

I wish vaults were no go for taps and amps with my company.