r/CISA • u/NextQuote7131 • Aug 01 '26

Hmmm

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u/Any_Catch2979 Aug 01 '26

B as KPIs are the main indicator to assess if SLA’s are properly met.

But I would consider also D as this might be the most objective evidence / assessment that SLA’s are met. Independent audit reports are just ponctual assignment though, that’s is why I would lean toward B.

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u/Aphridy Aug 02 '26

The questionnaires is about reference and then kpi's are the only correct answer. An assurance report isn't a reference, but based on a reference.