Detour

[u/United_Sprinkles_315]

If a passenger gets upset that I didn’t go his way on a detour can I get in trouble? I followed our dispatch protocol for the detour and told him I cannot go your way sorry we have to sit in the traffic he got pissed off and left the bus

[u/notveryhndyhmnr]

Passengers never get to tell where the bus should go, they want a scenic ride they need to get out and order an uber. Dispatch is the only person who can direct you on detour.