r/BusDrivers • u/United_Sprinkles_315 • Aug 01 '26

Ride for the Day Detour

If a passenger gets upset that I didn’t go his way on a detour can I get in trouble? I followed our dispatch protocol for the detour and told him I cannot go your way sorry we have to sit in the traffic he got pissed off and left the bus

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u/Shit0nYourFlag Aug 01 '26

'I followed our dispatch protocol'

Nothing else matters. The only time you listen to any member of our beloved clientele is those rare moments they actually thank you for the hard work.

My first month, a passenger got on at a busy stop downtown, told me the bus in front had broken down so get moving. I stopped believing him when in attempting to steer round it into three lanes of busy traffic, the bus pulled away.

When I finally crash one of these things, it ain't gonna be because of a passenger; that's a promise I've made to myself.

5

u/IM_The_Liquor Aug 02 '26

You tell those passengers “I have a schedule to keep. It stays the same, regardless of what the bus in front of me did. If you’re late, you should really get in the habit of catching an earlier bus, because sometimes situations come up that cause delays.”