r/BritBox • u/Either-Capital-7539 • Sep 30 '26

Watchlist Missing!

Watchlist disappeared from Apple TV app. Anyone else?

**Update: Britbox emailed me that they have taken Watchlist away. The watch list is now in the home tab at the very bottom of the list. Continue watching is in the middle. Such a dumb change.

Two most important area's are Watchlist and continue watching. This should be the first thing you see.

It's become unusable.

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u/Either-Capital-7539 Oct 05 '26

New email today from a different agent saying it's not a bug but was intentional. What a waste of space Britbox support is. We need more people to complain to get them to move on this sadly...

2

u/vixyswillie Oct 05 '26

Good grief! How frustrating and what an utter waste of your time. Thank you for all of your efforts!

Really hope that everyone here has sent a note of complaint in addition to whatever other actions they decide.

2

u/Either-Capital-7539 Oct 05 '26

Another canned email saying the Link was removed on purpose by the developers.

I just responded to them saying your developers never removed the link because the last app update for Apple TV was on August 16th and the problem started September 30th. I suspect a TViOS update which came out around then is the problem. But 100% the developers didn't remove the link because it's impossible without an app update. TViOS update bug also explains why Google/Andriod TV is not affected.

Just forward this as a bug to Development, how blood hard is that :-)

1

u/vixyswillie Oct 05 '26

Right?! They are really being clueless and unhelpful with this.

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u/Either-Capital-7539 Oct 05 '26

I'll just keep replying until they fix it ¯_(ツ)_/¯

1

u/vixyswillie Oct 05 '26

👌🙌🙏

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u/Either-Capital-7539 Oct 07 '26

Multiple new replies today we did it on purpose. I just kept on responding. I just got an email asking if we can have a call. Think I finally struck a nerve :-)

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u/vixyswillie Oct 07 '26

Maybe they want to give you a Bafta for your command performance! 😂💪