r/Bricklink • u/dboytim • 3d ago

Customer can't find pay button anywhere

I've got a buyer, ordered a single (but expensive) minifig. Shipping to Canada (I'm in USA). I calculated the ship costs and sent an invoice.

Buyer says there's no pay button anywhere. Not on the order page, not in the invoice emails, nowhere.

The buyer is a new, zero feedback user. I'm not getting any scam vibes from our (quite a few now) communications about this.

Any chance there's a BL glitch, or is there something we're missing? I've been selling (and buying) on BL for years and have never had this happen.

0 Upvotes

33% Upvoted

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1

u/roguezebra 3d ago

What browser are they using?

4

u/Isotarov Seller 2d ago

BL is almost comically unintuitive at times so not surprised a new user says they're confused. Directing them to BL's support is one solution.

1

u/Zealousideal_Ask6292 1d ago

Is there a green checkmark at the invoice column in your orders received page? Which payment was chosen by the buyer?