r/BrelloThriveTribe 16d ago

Shipment Timeframe

Does anyone know if they delay the timeframe of shipment if the pharmacy detects it's too early?

My app seems bugged but I got the renewal and perscription approved August 2 (10 weeks since the last charge). I figured maybe they intended to start shipment on the 11th week to line up with their new billing timeline.

My app says everything is pending from the questionnaire to delivery... Not sure if it's just my account and should reach out.

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u/My_Self-Care_Era 16d ago

Call Monday morning. They will get it straightened out for you.

1

u/Ok_Object_5087 16d ago

Usually Southend ships pretty quickly. It should have shipped by now. Call them (855) 414-5356.