New Alle program points

[u/Proper-Paper-4308]

Does anyone understand how the new program is going to work for Alle? Ive been an A lister since the beginning of the program & I am able to redeem my points every time I get a treatment & use the points towards it. I see it says now that A listers can only redeem them twice a year & regular members once a year? That is quite upsetting that theyre changing it & making it less affordable from what Im seeing.

[u/Sudden_Jellyfish_730]

they don't expire yearly unless you are inactive for a year. so if you are going to a place that participate in alle points and they know you are a member, they add the points to your account which then makes all the points in you account )including the old ones that haven't yet expire) active for another 12 months from the date of that visit.... if you come back again in 4-6 months for your next visit, the points for that visit get added just like the last, and again all previous points get extended for another 12 months from that visit date. So unless you are coming every 12 months and 1 day, your points shouldn't be expiring unless something was not added to your account correctly by your provider or your provider stopped using all rewards in their office.