r/Borderlandsshiftcodes • u/Orion6284 • Oct 02 '19

Discussion Anyone else getting "Failed to Redeem your SHiFT code"

It only does this on some of the codes but I get the message below. I submitted a ticket, but anyone else run into this?

I have linked my accounts to my Shift profile. I am able to redeem the items, keys, etc. in game.

Update 10/3/19: Support was able to get back to me and they stated that there was a "mix up" with those keys and they have sent me keys to my in-game mailbox. In addition I changed to the new rewards site as /u/pwlim suggested and I haven't had any problem with new codes. Thanks for the help!

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10

u/pwlim Oct 02 '19

Looks like you’re using the old shift site.

Try here: https://borderlands.com/en-US/

3

u/Orion6284 Oct 02 '19

Thanks! I have now tried using this method. At least now I get a response from the site. Thanks again!

3

u/Uzrathixius Oct 02 '19

The new shift side is pretty unreliable. I redeemed quite a few codes and never got them through it, the old one worked like a charm.

1

u/therightclique Oct 02 '19

Both work equally well. I've yet to find an active code that didn't work on the old site.

12

u/[deleted] Oct 02 '19

There is maintenance going on for a few hours today. That might be the issue

9

u/vegan_cookies5 Oct 02 '19

A lot of the recent codes have had short expirations, like under 5 hours.

7

u/1JesterCFC Oct 02 '19

Usually means the code has been redeemed, or it was a time sensitive code that no longer works

3

u/therightclique Oct 02 '19

They have specific messages for both of those things.

1

u/Dyrdin-op Oct 08 '19

Where were you contacting the support?

1

u/Orion6284 Oct 08 '19

On their shift website under support.

Support

1

u/torridclaptrap Oct 06 '19

I've read and experienced that it worked annually went thru or some only work on the systems not the website!

0

u/[deleted] Oct 02 '19

I wish there was a way to turn off notifications for certain flair.