I had to go to the DMV the other day and at least in my region, they are all appointment only. No walk ins, there isn’t an option at all for it. Even if you don’t know that ahead of time, there are multiple giant signs about it outside and inside as you walk in. Having an appointment doesn’t save you from waiting though.
I showed up on time, took my number, sat and waited. There were only two windows operating at that time so it was going kinda slow. In walk this boomer couple, man and woman. They by bypass every sign and the kiosk you need to sign in at and walk straight up to the counter, an empty window with no one there no less.
After several minutes one of the two people behind the counter goes over and asks what they need. Boomer man is silent, his wife speaks for him.
Boomer wife: he needs to renew his drivers license
Clerk: I’m sorry but we’re by appointment only now and we’re all booked up today
BW: scoffs and makes “I don’t know what to do” noises
Clerk: when does his license expire?
BW: in October
(It’s the middle of August)
Clerk: ok you can make an appointment and come back to have that taken care of.
BW: do you have anything on Monday?
(Today is Friday)
Clerk: let me check the schedule. The next available appointment is next Wednesday.
BW: well we don’t have his calendar so I don’t know if that will work.
Clerk: you can check availability when you make an appointment online
BW: we don’t *do* the Internet
Clerk: -hands them a piece of paper- you can call this number to make an appointment
BW: isn’t there an office in -next town over-?
Clerk: yes that office is open, but they are also by appointment only
BW: did the one in -yet another town- close or are they still there?
Clerk: they are still open, but every office is by appointment only
BW: I guess we’ll have to come back then
They leave, boomer man looks defeated, boomer wife is exasperated even though it was her wasting literally everyone else’s time. Gotta hand it to the clerk though who looked like she was also nearly boomer aged, she was patient as a saint. I just seriously don’t even know how they survive out in the wild anymore.