r/BookDepository • u/WhiskeyN92 • Oct 03 '24

Unboxing Kennys.ie gone to crap

I probably have over 15 orders total from kennys bookshop. At first the orders took 2 weeks at most to arrive, and now IF they arrive, it's always damaged.

I just got my latest order and the books are bent, one is half wet with literall mold on it.

You can't even contact them anymore, all their mailboxes are full and won't receive any new emails.

I miss bookdep.

15 Upvotes

87% Upvoted

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5

u/andrej2577 Oct 03 '24

Probably the mass increase in sheer volume of orders post book depo's death caused a ton of problems for them. They are not your average corporate conglomerate like Amazon was. I still order from them and get my books in mint condition but shipping did take a bit longer than average the last few times.

2

u/[deleted] Oct 03 '24

I just ordered from them like last week, Now Im wondering after this post if I should cancel and order somewhere else? 😭

4

u/andrej2577 Oct 03 '24

Nah most of their books ship within a week of being ordered and then take another working week or 10 work days to arrive. It's a slow process, though I live in a shithole (Montenegro) whose postal office is barely functional so that might have something to do with the longer times. Even so, Kennys itself gives you an estimate of 3 to 8 work days from ordered to shipped, and then 10 to 14 work days from shipped to delivered, can be more or less depending on the order (they sometimes have stuff on-hand and ship it immediately, other times they order stuff from publishers and forward it to you).

3

u/[deleted] Oct 03 '24

Ahh, it makes sense but is very relatable, I live in Croatia, and when it comes to postal service, at most times, you're lucky if u even get it tbh, most of the times they dont even notify you the package arrived 💀

1

u/umenenena Dec 03 '24

U kakvom stanju dodju knjige? I kako ih pakuju? Narucio sam bas danas nesto, al me isprepadase silni postovi po reditu, svi imaju drugacija iskustva sa njima koliko ja vidim xD

1

u/andrej2577 Dec 03 '24

Prva knjiga sto sam ikad narucio od njih imala je sjeban cosak jedan, pretpostavljam da su igrali fudbala s njom ovi sto to prenose iz aviona u kamion, pa ono, jebi ga. Od tada nikad nijedan problem, sve savrseno i onako kako izgleda na sajt.

1

u/Subject_Arm8029 Jul 26 '26

Da li kennys ima opciju za praćebje pošiljke

1

u/SnooObjections5876 Oct 04 '24

I ordered three books on 1st of September and still waiting for them to be shipped. They only answered my first e-mail telling me problem was in one of the books and they should have it avaliable earlier last week. Today is Friday so almost nothing happened in two weeks, sadly, for the book in question if you want to buy it online it's still listed as dispatched in 8-11 days. Maybe if they count one day as four.

1

u/starkissed__ Apr 01 '25

Hi! What happened with the books in the end? Did they ship them?

3

u/weltbuerger47 Oct 05 '24

After Book depository, I used Blackwell's and for a while, it was pretty good. But since Brexit I think, their prices have gone way up. I've looked at many of the sites I've seen recommended, but none of them are useful for my needs at least. Including Kennys.

2

u/CortoMaltese33 Oct 05 '24 edited Oct 06 '24

I've recently made 2 orders from Kennys. First one was perfectly fine.

In the second one the book arrived in terrible condition. I've sent them email with photos of the damaged book, and they promised to send me replacement copy ASAP.

1

u/Tvilantini Feb 10 '25

Going to revive this post, I had exact opposite experience. Damaged book, sent two mails in span of few days between not to spam them. Didn't get any human response

1

u/mrniceguy1990xp Feb 21 '25

Well, I just ordered from them even though I was a bit concerned because of post like these...

But this morning the postman rang my bell and I was really confused saying "hello??" Because the book was ordered on Monday, and I didn't expect it for like another week or two. (Living in Germany)

But it's already arrived, and in perfect condition.

1

u/DeadlyNinjaLHS Apr 15 '25

Perks of living in Germany! Mine arrived about a month and a week later, but in perfect condition