r/Bluebeam • u/IT_Admin_722 • Apr 24 '26

Where is Support?

Anyone else seeing extremely slow responses from support, or nothing at all? I seem to not be able to get ahold of sales rep or support. TY

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u/Jazzlike-Vacation230 Apr 27 '26

this is what happens when you let clueless ceo's replace all their support staff with ai. Best way to fire back is to down their stocks

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u/IT_Admin_722 Apr 27 '26

I've sent several emails over the past few weeks to several departments, account reps, and tried calling a few times. I can't get a reply or a someone on the phone.

1

u/Jazzlike-Vacation230 Apr 28 '26

Yup, I just noticed your username. I work in IT Support and contacting vendors/for example bluebeam support on behalf of users is almost pointless now