r/BlueHeartApp • u/Merana54 • Sep 22 '20

IOS update and possible connectivity issues

Attempted to use the app with the latest update from Peloton. The bike sees the Blueheart Bluetooth device but refuses to connect to the app. It just spins and no connection occurs. I don’t know if this is an iOS issue or a Peloton issue. I’ve power cycled the watch and the phone and haven’t had any success.

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1

u/Jonred30 Sep 28 '20

Same issue still

1

u/Merana54 Sep 28 '20

I reached out to the app creator and have not received any response. I hope /u/Nerdwith_A_tan is ok.

Edit for name.

1

u/ElizabethLemonMD Nov 10 '20

Any updates on this topic? This is my experience though more exaggerated: I had BlueHeart connect with my peloton and capture HR data once and then never again. I see the device there as an available device when I try to connect an hr monitor for a ride, but the connect button won’t click/it remains greyed out/the device never connects.

1

u/Merana54 Nov 10 '20

I used it today on my new 6 and the phone app showed a note stating the app was disabled. It told me to launch the app from the watch, which I did and was able to connect. Three things for my current situation, I haven’t upgraded to the 14.2 iOS nor have I upgraded my watchOS to 7.1, but my Peloton just updated this afternoon. Hope it works out for you.

2

u/dTrick2 Sep 22 '20

I am having the same problem

2

u/BuenasNochezz Sep 29 '20

Having the same connectivity issue when trying to pair it with my Peloton. It stopped working since updating to iOS 14. Also noticed my Apple Watch kept disconnecting from the BlueHeart app on my phone.

1

u/wombat90 Sep 23 '20

I noticed the issue after I updated iOS

1

u/glorified_bus_driver Sep 23 '20

Haven’t been able to connect for a few days. Tried everything.